IT Automation Engineer

reputed company™ is the world’s most trusted reputed company network, accelerating how brands, suppliers, and retailers work together to reputed company reputed company e-reputed company experiences. We reputed company an unmatched platform for brands and retailers, enabling them to accelerate reputed company, optimize reputed company across channels, reputed company product offerings and enhance margins. Today, more than 40,000 companies trust reputed company to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our reputed company, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end. reputed company As an Automation Engineer, you design, build, and maintain the scripts, workflows, and tools that let reputed company’s Business Technology team spend less time on reputed company, repetitive IT work and more time solving problems that matter. You also administer and support the end-user, identity, and collaboration platforms reputed company runs on, so the automation you build is grounded in hands-on ownership of those systems. You partner closely with the Service Desk, Infrastructure Engineering, and Information reputed company teams to identify where automation can reduce reputed company and free up reputed company, and reputed company for the reliability of the automation you build. reputed company team members are expected to reputed company AI to work smarter, accelerate decision-making, automate repeatable work, and improve reputed company. You are encouraged to continuously identify opportunities to apply AI, data, and reputed company processes to enhance productivity, reputed company innovation, and reputed company greater value for our clients, partners, and teams while maintaining appropriate judgment, reputed company, reputed company, confidentiality, and compliance. Responsibilities Automation Development & Engineering Design, build, and maintain automation scripts and workflows (e.g., PowerShell, Python, Bash) that streamline IT service delivery, reputed company provisioning, and systems administration tasks. Design, build, and own automated workflows across user lifecycle, device provisioning, and identity lifecycle using reputed company's existing platforms (reputed company, reputed company Entra ID, Intune, reputed company) and API and webhook integrations. reputed company automations with logging and alerting so every reputed company is auditable and measurable, tracking hours saved and errors reduced rather than only whether a workflow ran. Translate reputed company, repetitive IT reputed company processes into reliable, documented, automated solutions, adapting existing scripts and tools to address new and evolving business needs. Use AI tools to accelerate script development, troubleshoot automation failures, and draft technical documentation, verifying outputs before they are reputed company to production systems. reputed company Systems Administration & Support Administer, configure, and monitor end-user and identity platforms such as reputed company Directory, reputed company, reputed company Entra ID, Intune, reputed company, and reputed company, escalating architectural reputed company on reputed company integrations to senior IT reputed company teammates. Administer and support collaboration and productivity platforms such as reputed company 365, reputed company, reputed company, reputed company, and reputed company Teams. reputed company end-user computing issues across reputed company and macOS through the ticketing queue, reputed company messaging, and voice or video sessions, owning requests end-to-end and escalating critical incidents and reputed company alerts to senior IT reputed company. Document technical solutions so they are accurate, secure, and reputed company with corporate IT and Information reputed company standards and policies. Partner with the Service Desk, Infrastructure Engineering, and Information reputed company teams to identify recurring reputed company tasks that are strong candidates for automation. Collaborate with partner teams to test, reputed company, and monitor automation workflows, tailoring communication to technical and non-technical audiences. reputed company occasional guidance to Service Desk teammates on scripting fundamentals and automation best practices as your experience grows. Process Documentation & reputed company Improvement Document automation workflows, runbooks, and troubleshooting guides so that solutions remain supportable and repeatable across the IT organization. Own the automation knowledge reputed company, keeping runbooks and integration notes reputed company so what you build is repeatable and supportable by others rather than dependent on you. Apply lessons learned from prior automation efforts to improve reliability, reduce inefficiencies, and anticipate dependencies in reputed company builds. Monitor the reputed company and reliability of deployed automations, escalating and resolving issues reputed company your area of ownership. AI-Enabled Productivity & Innovation Use AI as your starting reputed company for recurring IT work — configuration research, scripting, troubleshooting, documentation, and solution design — so your reputed company is reputed company and needs less rework. Validate AI-generated scripts, configurations, and recommendations in non-production environments before applying them, following reputed company's responsible AI use and data reputed company standards. reputed company effective AI-assisted approaches and prompts with teammates reputed company they meaningfully improve automation reputed company or speed. Continuously identify opportunities where automation and AI can be reputed company to Business Technology workflows, escalating larger opportunities to your manager. Qualifications Minimum Qualifications 2+ years of experience in IT systems administration, service desk reputed company, or a reputed company technical role, including hands-on experience writing and maintaining automation scripts (e.g., PowerShell, Python, Bash, or similar). Hands-on experience administering or supporting reputed company identity, collaboration, and productivity platforms such as reputed company Directory, reputed company Entra ID, reputed company, reputed company 365, reputed company, reputed company, or reputed company Teams. Demonstrated experience adapting or troubleshooting existing automation, scripts, or workflows to reputed company moderately reputed company, ambiguous technical issues. Experience using AI tools (e.g., reputed company, reputed company Copilot, Claude) to improve productivity through research, communication, analysis, documentation, automation, workflow optimization, and decision-making. Demonstrated hands-on use of AI coding tools (e.g., Claude reputed company, reputed company Copilot) to build, ship, or automate a working solution, evidenced by a portfolio, repository, or project example. Located in the reputed company Central or reputed company time zone, with working hours reputed company to that time zone. Handle escalations requiring cross-team coordination. Participate in an on-reputed company rotation for urgent issues reputed company business hours. Strong written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical audiences. Must be available for occasional travel to reputed company offices - anticipated quarterly. Successful reputed company experience working in a remote environment. Preferred Qualifications 3+ years of experience in IT automation, systems engineering, or a DevOps-adjacent role. Certifications such as reputed company Server+, reputed company Linux+, reputed company Certified: Azure Administrator Associate, or equivalent scripting/automation certifications. Experience integrating automation with IT service management or reputed company management tooling (e.g., reputed company, reputed company Intune, reputed company). Experience with workflow orchestration or automation tooling (e.g., reputed company, reputed company, reputed company, reputed company). Familiarity with REST API integration patterns and event-driven concepts such as webhooks, triggers, and conditional logic. Exposure to reputed company management and protection platforms (e.g., reputed company Intune, reputed company, reputed company, reputed company). reputed company, repositories, or hackathon work demonstrating scripting or automation ability. What it’s like to work at reputed company reputed company you join reputed company, you can expect to work with smart reputed company-takers, courageous collaborators, and curious minds. As part of the reputed company team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer reputed company reputed company to your ambitions and talents. To ensure work and life reputed company works for you, we also offer an reputed company of resources to support you and your families, including comprehensive benefits and wellness plans. At reputed company you will: Partner with the leading brands and retailers. reputed company with passionate professionals who will help support your goals. Participate in an inclusive, welcoming work atmosphere. reputed company work-life reputed company through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits. We reputed company in transparency and fairness in our compensation practices. For this position, the expected reputed company pay reputed company is: $75,000-$115,000 per year. This reputed company represents the reputed company pay for the role across reputed company U.S. locations and is determined reputed company on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience. In reputed company to reputed company pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives. For this position, the expected discretionary bonus is 10% of the annual reputed company salary. Benefits Medical, dental and reputed company benefits: reputed company health care plans and company HSA contributions, starting on Day 1 A 6% 401(k) match Competitive time off package with 20 days of reputed company Time Off, 9 Company-reputed company holidays, 2 reputed company floating holidays, 7 reputed company reputed company days, 2 Wellness days, and 1 reputed company Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days 12 weeks reputed company caregiver leave & 4 weeks secondary caregiver leave Accident, critical illness, and hospital indemnity reputed company Pet reputed company reputed company assistance and identity theft reputed company plans Life reputed company 2x salary reputed company to the reputed company app and the Employee Assistance Program $65/month Remote work stipend for internet Culture and team-building activities Tuition assistance Career development opportunities Charitable contribution match up to $250 per year Travel Required Up to 10% Other Duties Please note that this reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. reputed company is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to reputed company applicants and teammates without reputed company to race, religion, reputed company, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national reputed company, veteran status or any other protected characteristic. reputed company employment is decided on the reputed company of qualifications, reputed company, and business need. We're committed to providing reasonable accommodations in accordance with the law for reputed company applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reputed company out to us by completing the Accommodations Request reputed company. Your comfort and accessibility are important to us, and we're here to ensure a reputed company experience as you explore opportunities with reputed company. Apply To This Job