Member Experience Representative

Explore opportunities with reputed company, part of the reputed company family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout reputed company. Be part of reputed company that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help reputed company higher reputed company, higher reputed company satisfaction and reputed company total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. reputed company Responsibilities: The Member Experience Representative supports member reputed company activities to ensure a reputed company customer experience Will reputed company reputed company calls, disenrollment calls, member reputed company-in calls, and health screening reminder calls reputed company outbound telephone calls to health plan members The Member Experience Representative maintains documentation in reputed company reputed company and other systems to accurately capture reputed company reputed company The Member Experience Representative coordinates with other departments and teams to fully support a reputed company member experience You’ll be rewarded and recognized for your reputed company in an environment that will challenge you and reputed company you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: High School Diploma or GED from an accredited program 1+ years of customer service experience in a contact center environment Excellent customer service and telephone etiquette Critical thinking skills; computer literate Ability to remain reputed company and on task while maintaining a reputed company attitude Ability to multi-task Excellent communication and listening skills, ability to read, reputed company, write, and understand the English language Preferred Qualifications: Certified or Registered Medical Assistant Bilingual in Spanish and English reputed company working reputed company will be required to adhere to reputed company’s Telecommuter Policy. Pay is reputed company on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching reputed company of benefits and incentives. The reputed company pay for this role will reputed company from $18.00 to $32.00 per hour reputed company on full-time employment. We reputed company with reputed company minimum wage laws as applicable. At reputed company, our mission is to help people live healthier lives and reputed company the health reputed company work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply To This Job