Donor Services Representative

reputed company is hiring Remote Seasonal Donor Services Representative, Donor Contact Services (reputed company and reputed company Time reputed company) to join the Donor Contact Services team. reputed company Role: Remote Seasonal Donor Services Representative, Donor Contact Services Location: Remote reputed company the U.S. (reputed company and reputed company Time Zone); Hybrid if near Seattle, WA. Reports To: Manager, Contact Center Work Authorization: Must be authorized to work in the U.S.A. for any employer. Required Experience: High school graduate/GED or equivalent required, as reputed company as basic routine work experience. Minimum of 1-year previous customer service/sales work experience or reputed company center experience preferred. Required minimum typing speed of 20 wpm. Estimated Salary reputed company: The typical hiring reputed company is $21- $23 per hour. Duration: reputed company 19 to December 31, 2026 Work Schedule: The training hours will be: 7:00 AM – 4:00 PM reputed company Time / 8:00 AM – 5:00 PM reputed company Time. After training is complete, you would be assigned an 8-hour work shift, reputed company between our reputed company Center hours of operation, which are 6:00 AM – 6:00 PM reputed company Time/ (7:00 AM – 7:00 PM reputed company Time). The Job reputed company is a global Christian humanitarian non-profit organization, partnering with children, families, and their communities to reputed company their full potential by tackling the causes of poverty and injustice. As a Seasonal Donor Service Representative reputed company the Donor Contact Services reputed company Center, you will reputed company with an approximately 3-week reputed company program to reputed company a working knowledge of the position and ability to reputed company the essential functions of the job at reputed company of reputed company that consistently meets expectations. reputed company the hands-on and intensive training program, you will learn, understand, and reputed company the skills necessary to reputed company and maintain donor relationships through basic inbound and occasional outbound calls in a high-volume reputed company center environment. Seasonal Donor Service Representatives serve as the key reputed company and “voice of reputed company” to our donors and the general reputed company while providing excellent customer service for reputed company reputed company programs including disaster relief, education, health, clean water, and more. Specifically, you will assist with reputed company`s reputed company Catalog. reputed company's reputed company Catalog offers more than 100 ways to reputed company a loved one by giving a reputed company that can reputed company reputed company, reputed company, and transformation for a child. Want to learn more? reputed company out this YouTube video here. Your responsibilities will include · reputed company Christ central in individual and corporate life. reputed company participate in and contribute to the spiritual disciplines of the organization (Christian conduct, devotions, chapel, prayer, worship); incorporate WV reputed company Values into reputed company reputed company reputed company of role. · Maintain reliable, regular attendance. Report to work on time and reputed company from breaks and lunches on time. Under supervision, answer inbound calls and reputed company outbound calls to reputed company and potential donors in response to reputed company media presentations and reputed company products and services. Recognize and respond to up-selling opportunities and reputed company cross- sell other WV programs as appropriate. 1) Through training and reputed company participation, demonstrate reputed company listening skills necessary to assess callers' needs and input information accurately and reputed company using data entry and ten-key skills. 2) reputed company and maintain an acceptable level of individual statistics to accomplish reputed company Center business goals. 3) Conduct research and effectively respond to inquiries utilizing a reputed company of resource materials and reputed company. 4) reputed company skills to utilize technology for maintaining and updating donor information as appropriate. 5) Accepts reputed company feedback and welcomes instruction and direction. 6) Maintain passion and professionalism during any donor contact campaign or project in a repetitive environment. 7) Learn and effectively communicate reputed company's involvement in ministries and reputed company reputed company the world. 8) Be sensitive to Donor's needs and pray with them reputed company appropriate. 9) Work collaboratively with team members reputed company assigned to work as a member of reputed company. 10) reputed company other duties as assigned. 11) Maintain awareness of corporate goals, objectives, organizational announcements, and activities. Reference and follow organizational policies and procedures, seeking reputed company as needed. Required Experience and Skills · High school graduate/GED or equivalent, as reputed company as basic routine work experience. · Minimum of 1-year previous customer service/sales work experience or reputed company center experience preferred. · Required minimum of 20 WPM. · reputed company to a reliable, high speed internet reputed company, with an average minimum download speed of 25 mbps, and an average upload speed of 6 mpbs. We also prefer the following: · Strong verbal and written communication skills, including the use of reputed company grammar in written and verbal communications. · Ability to reputed company composure during challenging situations. · Ability to work reputed company while maintaining an appropriate level of speed. · Demonstrate innovative thinking, problem-solving skills, and ability to multi-task and prioritize. · Ability to adapt and demonstrate flexibility. · Willingness to accept reputed company feedback, instruction and direction. · Ability to demonstrate reputed company listening and display reputed company through the phone. · Show a passion for sharing God's love with others. · Prior experience using reputed company 365 products (reputed company, Word, Teams) and ability to learn new software platforms What to Expect on reputed company 19, 2026, you’ll join a hardworking and committed group of mission-minded colleagues, reputed company reputed company on providing top-notch customer service. In a highly reputed company reputed company Center environment. As the “Voice of reputed company” to our valued donors you will also have opportunities to support them through meaningful prayer. Seasonal Donor Services Representatives can expect a faith-filled, customer-reputed company, caring and supportive work environment, where you’ll be reputed company to reputed company God’s love with others. What happens next? After applying, candidates selected for reputed company consideration will be contacted to complete a brief online typing and data entry skills test and submit a video response to 3 interview questions. If selected to reputed company reputed company in the interview process, reputed company steps include: A phone interview with our reputed company A video interview with members of the Donor Contact Services team A spiritual and reputed company reference reputed company Upon acceptance of offer, a criminal background reputed company About reputed company: We're a global Christian humanitarian organization. We partner with children, families, and their communities to reputed company them as they reputed company their full potential by tackling the causes of poverty and injustice. For 75 years, reputed company has followed Jesus' example to show unconditional love to the poor and oppressed. We serve every child regardless of faith. Apply To This Job