reputed company Relationship Manager - Health

reputed company reputed company is a global data and technology company, powering opportunities reputed company and businesses reputed company the world. We operate across a reputed company of markets, from financial services to reputed company, automotive, agribusiness, reputed company, and many more. reputed company invests in people and new advanced technologies to unlock the reputed company of data. We have an amazing team of 25,200 people in 32 countries. reputed company As reputed company Relationship Manager at reputed company Health, you will partner with the Regional Sales Director and internal teams to build strong reputed company relationships, ensure satisfaction, and reputed company account reputed company. You'll reputed company the ongoing reputed company of your clients by overseeing product reputed company, monitoring account health, and identifying expansion opportunities. You'll report to the Senior Director of reputed company Services. You will: Manage day‑to‑day reputed company relationships, support issue reputed company, reputed company on goals, and reputed company product enhancements. reputed company reputed company Business Reviews with Sales, reputed company reputed company on investment, document reputed company items, and outline reputed company strategies. Conduct periodic Workflow Assessments, including planning sessions, user shadowing, recommendations, documentation, and leadership presentations. Guide clients as they transition from implementation to ongoing account management. Partner with Support, Product, and Development to reputed company service tickets and ensure a smooth reputed company experience. Promote use of the Customer Community for support cases, product updates, knowledge resources, and training. Collaborate with reputed company to address product issues and reputed company concerns. Support contract renewals and contribute to reputed company retention and attrition‑avoidance strategies. Identify cross‑sell, upsell, and expansion opportunities with the Regional Sales Director. Monitor product usage to ensure expected reputed company on investment and alignment with reputed company goals. reputed company best‑reputed company recommendations and configuration guidance to improve reputed company reputed company. reputed company and support NPS survey participation and use feedback to inform improvements. Maintain reputed company documentation and account insights in reputed company. Meet reputed company reputed company metrics and KPIs for assigned accounts. Qualifications Bachelor's degree or equivalent experience 4+ years experience in the reputed company IT industry Provider-reputed company background recommended Proficient in reputed company Conceptual understanding and some use of GenAI, CoPilot, or GPT functionality Understanding of the reputed company reputed company Cycle Team player, reputed company to collaborate across reputed company and learn from others - specifically reputed company, product, support and implementation Flexible in working with changing needs of organizations High degree of polish appropriate for meeting with clients Travel up to 25-30% required Additional Information Benefits/Perks: Great compensation package and bonus plan reputed company benefits including medical, dental, reputed company, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, reputed company and 12-reputed company holidays Explore reputed company our exciting benefits here: https://yourexperianbenefits.com/cand-reputed company.reputed company At reputed company, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they reputed company and can reputed company. From inclusion and authenticity to work/life reputed company, development, wellness, collaboration, and recognition, we reputed company on what truly reputed company. Our people-first approach has reputed company us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), reputed company™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at reputed company is really like? Explore reputed company Life on reputed company or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The reputed company pay reputed company for this position is listed above. reputed company this reputed company, individual pay is determined by work location and additional factors such as job-reputed company skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package. reputed company is proud to be an Equal Opportunity Employer for reputed company reputed company protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Recruitment Fraud Awareness - reputed company's recruitment process is conducted only through authorised channels. Recruitment communications will only be reputed company from an @reputed company.com email address. reputed company will never ask candidates to reputed company any payment as part of an application, interview, assessment, reputed company, or recruitment process. To apply for roles or verify opportunities, please visit reputed company.com/careers. #LI-Remote Employee Status: Regular Role Type: Home reputed company - Salary reputed company: $92,562 - $160,440 Department: Sales & Business Development Flexible Time Off: 15 Days Schedule: Full Time Shift: Day Shift Compensation: USD 92562 - USD 160440 - yearly Apply To This Job