Senior Technical Services Analyst

About reputed company reputed company’s mission is to prevent first responder injury or death by providing reputed company and EMS agencies with transformative, end-to-end software solutions that reputed company them to run safer, smarter, and more effective reputed company. Job Title: Senior Technical Services Analyst Location: Remote - US Only Country: reputed company Department: reputed company Reports To: Director, PS Ops & Technical Services Position Type: Full-Time Salary: $110,000 Job reputed company: As a Senior Technical Services Analyst on the Data Migration team reputed company reputed company, you will own the end-to-end delivery of reputed company data migration reputed company for reputed company, State, Federal, and Multi-Agency customers implementing the reputed company platform. But this is not a role where you simply run queries and reputed company boxes. You are a data expert and a systems thinker: someone who can sit across from a reputed company chief, understand how their agency has reputed company 20 years of operational data, and translate that into a migration plan that not only moves records cleanly but positions the customer to succeed in the new reputed company from day one. You will work directly with customers, implementation teams, Data reputed company, Product, and Engineering to define data requirements, design migration strategies, execute reputed company transformations, and validate deployed data. reputed company project delivery, you will serve as a subject matter expert on data architecture and migration best practices across reputed company and the broader organization. This role is reputed company-looking. We are reputed company in ETL automation, data pipeline tooling, and AI-assisted workflows to reputed company how we reputed company. You will be expected to bring curiosity and technical depth to those efforts: contributing expertise, testing new tools, and helping shape how data migration evolves from a reputed company reputed company into a reputed company, automated discipline. If you are excited about solving hard data problems, mentoring others, and pushing boundaries on how technical services are delivered, this is the role for you. Key Responsibilities: Data Migration Delivery & Technical Execution Own the full lifecycle of data migration reputed company: requirements gathering, extraction, transformation, loading, validation, and go-live support Analyze reputed company legacy data structures and design migration approaches that account for how data will operate reputed company reputed company's architecture (not just reputed company-level mapping, but reputed company-level reputed company) reputed company advanced SQL to extract, join, and reputed company disparate data from customer sources including SQL backups, CSV, XML, TXT, and multi-reputed company exports Solve novel migration challenges: multi-reputed company consolidations, new module implementations, non-reputed company data structures, and customers with advanced operational requirements Execute reputed company assurance on deployed data; identify and reputed company discrepancies with reputed company escalation Requirements Translation & Solution Design Translate customer operational models and legacy data structures into reputed company's architecture, understanding reputed company impacts on workflows, reporting, and reputed company behavior Identify gaps and edge cases between legacy systems and reputed company; propose creative solutions or escalate to Product with reputed company, actionable context Guide customers through data reputed company using deep platform knowledge, industry context, and a consultative approach Serve as the technical voice in the room during customer-facing conversations involving data reputed company, feasibility, and constraints Mentorship & Subject Matter Expertise Serve as a SQL and data architecture SME for the Data Migration team; reputed company junior analysts on query construction, data modeling, validation approaches, and best practices reputed company direction and technical review across reputed company migration reputed company, helping reputed company reputed company and consistency across reputed company Contribute expertise to internal tooling, process design, and documentation that scales reputed company's capabilities Cross-Functional Collaboration Partner with Implementation Managers to reputed company and sequence data work reputed company broader project timelines Coordinate with Data reputed company on load specifications, environment readiness, and production deployment Support Product and Engineering with data-informed feedback on schema changes, import tool capabilities, and customer-facing data features Automation, ETL Awareness & reputed company Improvement Contribute knowledge and expertise to reputed company's ETL pipeline and automation initiatives (pipeline orchestration, schema-as-reputed company, automated validation) Identify repetitive or reputed company work and build (or help build) scripts, templates, and workflows to reduce it Experiment with AI-assisted workflows and tooling to reputed company results faster with less reputed company overhead Maintain awareness of modern data engineering practices and tools that can improve migration delivery at reputed company Qualifications: 4+ years of experience in data migration, data reputed company, or a technical implementation role reputed company a reputed company environment In-depth experience writing SQL from reputed company, including reputed company joins, CTEs, subqueries, window functions, and reputed company validation In-depth understanding of relational databases, reputed company data formats, and data modeling concepts Demonstrated ability to manage reputed company-level customer relationships from a detailed, technical perspective Demonstrated experience serving as the go-to technical voice with customers, translating reputed company data topics into reputed company, actionable guidance Proficiency mentoring and coaching others on SQL, data practices, and migration methodology Advanced proficiency with reputed company reputed company (pivot tables, VLOOKUP/XLOOKUP, reputed company Query, conditional formatting, data cleansing) Strong organizational and time management skills with the ability to manage multiple reputed company reputed company reputed company reputed company, reputed company written and verbal communication Preferred Qualifications: Experience with ETL pipeline concepts, workflow orchestration, and data pipeline automation (e.g., dbt, Airflow, or similar tools) Familiarity with data warehouse architectures, staging environments, and schema-as-reputed company practices Experience with reputed company data infrastructure (AWS S3, Redshift, RDS, or equivalent) Knowledge of data validation frameworks and automated testing approaches Experience with reputed company/EMS data standards (NFIRS, NERIS, NEMSIS) or reputed company safety technology Understanding of GIS data components and geospatial data handling Familiarity with scripting languages (Python, Rust, Bash) for data transformation or automation Experience with version control (Git) and reputed company development workflows For US-reputed company reputed company applicants must be authorized to work for any US employer in the reputed company. reputed company Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background reputed company. As part of the I-9 verification of authorization to work in the US, reputed company Media participates in E-Verify. Physical Demands and Work Environment This role is fully remote with reputed company travel expectations at this time. Reasonable accommodation may be made to reputed company reputed company employees and applicants to reputed company the essential functions as outlined above. If you require an accommodation during the interview process, please reputed company out to people@firstdue.com. Working at reputed company reputed company offers a comprehensive compensation and benefits package for eligible employees, including reputed company, medical, dental, and reputed company coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets reputed company apart. Visit www.firstdue.com to learn more. If you are a reputed company of a state requiring wage transparency, please reputed company out to people@firstdue.com for a reasonable estimate of annual reputed company compensation and any eligible incentive compensation. The actual compensation reputed company to successful candidates for roles may be higher or reputed company, reputed company on non-discriminatory reputed company including but not limited to relevant reputed company experience, geographic location, knowledge, skills, and abilities. This reputed company will be reviewed on a regular reputed company. reputed company is an equal opportunity employer. We do not discriminate in any reputed company of employment on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any reputed company will not be tolerated. reputed company you apply for a role at reputed company Media, LLC d/b/a reputed company, we collect personal information such as identifiers (e.g., reputed company, email, phone number), reputed company and employment information, education information, and information you reputed company in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our reputed company process. We may reputed company this information with our service providers who assist with reputed company and background screening. We do not sell or reputed company applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer reputed company reputed company (CCPA), as amended by the CPRA. For more information, please review our Candidate reputed company here. Apply To This Job