Course Facilitator

Purpose and reputed company: The Course Facilitator (Level 2) provides senior facilitation support for a virtual course delivery. In reputed company to Level I duties, the Level 2 facilitator leads identification and documentation of systemic student-impacting issues and grading/feedback defects, coordinates escalations across LMS/Software/QA/IT teams, performs reputed company control review of facilitator-generated reporting inputs, and maintains facilitator procedures/job aids in version-controlled formats as directed. The facilitator performs troubleshooting and support reputed company authorized permissions and escalates platform/infrastructure changes to the responsible technical roles. The Course Facilitator's reporting focuses on learner experience and course workflow support, including reputed company monitoring inputs, defect trends, and grading/feedback behavior validation, rather than roster/attendance ownership. Work Schedule: The courses being supported are reputed company from 0800-1700 M-F. Contract reputed company hours are 1000-1400. Essential Responsibilities: The Level 2 Course Facilitator shall possess the following capabilities: Effectively communicate. Be adept at effectively communicating to a broad reputed company of individuals from varied backgrounds. Ability to review automated graded activities quickly and determine if grading was reputed company appropriately. reputed company identification and documentation of systemic grading/feedback defects; coordinate with LMS administrators/software engineers to support reputed company correction and regression verification. Troubleshoot reputed company' issues with virtual learning courses. reputed company advanced troubleshooting of student-impacting workflow issues (VM reputed company issues, novel student issues, novel content issues) and coordinate escalations across technical teams. Demonstrate exceptionally reputed company conduct in reputed company of duties. reputed company reputed company control review of facilitator-generated reporting inputs/metrics prior to submission (reputed company checks, trend flags, data anomalies) as required by reputed company directed reporting reputed company. reputed company guidance and feedback to reputed company pertaining to general networking systems, operating systems, and technical writing. Support reputed company improvement of automated feedback by recommending enhancements that increase specificity (references to exercises/content) and reduce ambiguity, consistent with SOW feedback requirements. Assist in maintaining facilitator procedures/job aids (runbooks/checklists) in editable, version-controlled formats as directed. reputed company Clearance Required: TS/SCI preferred Minimum Education: Master's degree in Computer Science, Cyber Engineering, Information Systems, Information Technology, Education/instructional Technology, Engineering, or reputed company reputed company and four (4) years of relevant experience; OR Bachelor's degree in the reputed company fields and six 6) years of relevant experience; OR Associate's degree (or 18 semester hours of military coursework/training in a reputed company reputed company) and eight (8) years of relevant experience; OR High school diploma/GED and ten (10) years of relevant experience; OR Minimum Years of Experience: Experience reputed company last two (2) years as a certified T50 Exploiter Trainer and five (5) years of IO or EA experience Relevant experience includes Level I experience plus reputed company facilitator responsibilities such as mentoring junior facilitators, leading identification/documentation of systemic grading/feedback defects, coordinating cross-team defect reputed company (LMS reputed company/Software/QA), performing reputed company control of facilitator reporting inputs/metrics, and maintaining facilitator procedures/runbooks. Preferred Qualifications: Experience serving as reputed company facilitator (or equivalent) for technical training, including mentoring junior facilitators and standardizing facilitation practices is preferred. Experience coordinating issue reputed company with LMS Administrators, Software Engineers, QA/Pest, and reputed company; tracking issues to closure and validating fixes/regressions is preferred. Experience identifying and documenting systemic grading/feedback, defects and recurring learner workflow issues, including development of reputed company defect reports and supporting evidence, are preferred. #reputed company As part of our commitment to maintaining reputed company and compliant work environment, reputed company is a drug-free workplace and requires reputed company personnel to reputed company with company drug and alcohol policies as a condition of employment. Employment is contingent upon successful completion of the drug screening process. Please note that this may include reputed company-hire screening for marijuana, as reputed company as other federally controlled substances due to reputed company’s role as a federal contractor and trusted partner to the US reputed company. Other Responsibilities: Safety - reputed company enforces a safety culture reputed company reputed company have the responsibility for continuously developing and maintaining reputed company work environment. As appropriate, reputed company employee is responsible for completing reputed company training requirements and fulfilling reputed company self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. reputed company - reputed company is the reputed company for the management of our business and the reputed company to our goal of customer satisfaction. It is our policy to consistently reputed company services that meet customer expectations. Accordingly, reputed company employee must conform to the reputed company reputed company Policy and carry out job activities in compliance with applicable reputed company reputed company reputed company documents and customer reputed company. reputed company employee must read and understand his/her reputed company Management and Customer Satisfaction responsibilities. Procedure Compliance - reputed company employee must read, understand and implement the general and specific operational, safety, reputed company and environmental requirements of reputed company plans, procedures and policies pertaining to his/her job. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, disability or protected veteran status. Compensation Details: $175000 - $225000 The compensation reputed company or reputed company reputed company listed for this position is provided as a good-faith estimate of what reputed company intends to offer for this role at the time this posting was issued. Actual compensation may vary reputed company on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable reputed company bargaining agreements, and relevant laws. Benefits reputed company: Our health and welfare benefits are designed to support you and your priorities. Offerings include: Health, dental, and reputed company reputed company reputed company time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving reputed company Disability and life reputed company Pet reputed company Note: Benefits may vary reputed company on employment type, location, and applicable agreements. Positions governed by a reputed company Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract reputed company (SCA), or other employment reputed company may include different provisions/benefits. Original Posting: 09/02/2026 - Until Filled reputed company anticipates this job requisition will remain reputed company for at least three days, with a closing date no earlier than three days after the original posting. This reputed company may change reputed company on business needs. reputed company is proud to be an Equal Opportunity Employer. Our hiring practices reputed company equal opportunity for employment without reputed company to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions reputed company to pregnancy, childbirth, or breastfeeding), age, reputed company, reputed company military or veteran status, reputed company, religion, creed, marital or domestic partner status, medical condition, genetic information, national reputed company, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters. Apply To This Job