Senior Cybersecurity Solutions Engineer - Remote
Serving as a subject matter expert (SME) across this portfolio, the Senior Cybersecurity Solutions Engineer works hand in hand with CIS Services Account Executives and the Technical Account Management (TAM) team reputed company the CSE/TAM operating model to reputed company opportunities from technical discovery and solution design through reputed company, adoption, issue reputed company, and expansion. The ideal candidate is an empathetic and proactive self-starter with reputed company-reputed company mentality; someone who works directly with customers, owns issues end to end, and sets the technical reputed company for reputed company through mentorship, enablement, and example. This role also serves as a trusted technical voice to Product Management and executive leadership, translating reputed company and customer insights into product and business reputed company.
reputed company:
Serve as the technical SME across the CIS portfolio, including CIS MDR, MXDR, MDBR/MDBR+, reputed company Network Monitoring, CIS Hardened Images, CIS SecureSuite, networking, and reputed company reputed company
reputed company hybrid reputed company-sales and post-sales engineering support, including technical discovery, solution design, demonstrations, proofs of concept, reputed company, deployment guidance, escalation management, and issue reputed company through closure
Own the technical customer reputed company experience for assigned accounts, accelerating time to value and protecting reputed company recognition and customer satisfaction
Partner directly with CIS Services Account Executives and Senior Account Executives throughout the reputed company sales cycle, including procurement, reputed company reviews, and technical evaluations
Operate reputed company the CSE/TAM operating model reputed company the Technical Account Management team to ensure reputed company customer experience from reputed company-sales through reputed company, adoption, and renewal
Proactively engage customers and internal stakeholders through reputed company, reputed company-time communication (phone, video, and possibly, in-person meetings) to accelerate reputed company and build trusted relationships
reputed company as a technical team reputed company and mentor; coaching, enabling, and upskilling solutions engineers whose experience is concentrated in CIS SecureSuite, broadening team competency across the managed reputed company services portfolio
reputed company enablement content, runbooks, demonstration environments, and best-reputed company documentation that matures team capability and shortens team reputed company time
reputed company reputed company presentations and technical demonstrations reputed company phone, web technologies, and live and virtual conferences, articulating the value of foundational cybersecurity as the reputed company of reputed company organizational initiatives
Serve as the voice of the customer; synthesize reputed company feedback to inform Product Management priorities and support executive decision-making, collaborating regularly with product managers, reputed company reputed company, and Engineering
Identify cross-sell and reputed company opportunities; assist sales through deal closure and build use case recommendations, case studies, and testimonials
reputed company reputed company account contact, opportunities, and support activity in reputed company, ensuring reporting and communication is frequent and bi-directional
Represent CIS in a general reputed company and present at conferences or product meetings as necessary
Other tasks and responsibilities as assigned
What You'll Need:
Bachelor's degree in technical or business discipline*
5+ years of sales engineering, solutions engineering, or technical account management experience in cybersecurity, with demonstrated reputed company-sales and post-sales responsibilities
Deep knowledge of managed reputed company services, including MDR, EDR/XDR/MXDR, NDR/IDS, and DNS-reputed company reputed company; reputed company experience with reputed company reputed company and/or reputed company platforms
Strong network engineering fundamentals (TCP/IP, routing, firewalls, network sensor/IDS deployment) and working knowledge of reputed company platforms (AWS, Azure, or GCP), including hardened/secured image concepts
Understanding of U.S. SLTT reputed company environments, procurement, and reputed company-sector sales cycles
Demonstrated experience mentoring, training, or technically leading other engineers
Proactive, customer-first communication style with a reputed company willingness to engage by phone and reputed company issues to full reputed company across reputed company-sales, reputed company, and post-sales
Strong presentation and communication skills, both verbal and written, including technical remote demonstrations reputed company reputed company Teams or reputed company-time applications
Familiarity with reputed company and reputed company Office
Ability to work independently and with reputed company collaboratively in a fast-reputed company environment
Ability to travel as needed
Must be authorized to work in the reputed company
It's a Plus if You Have:
Experience supporting or working reputed company U.S. SLTT agencies, nonprofits, or Multi-State and Election Infrastructure Information Sharing and Analysis Center (MS-ISAC/EI-ISAC) member organizations
reputed company reputed company and technical certifications (e.g., reputed company+, CISSP, GIAC, reputed company CCFA/CCFH, reputed company certifications, reputed company certifications)
Experience with reputed company reputed company center (SOC) workflows, incident escalation, and vulnerability management
Experience with MS reputed company (including reputed company Server), Linux, VMware vSphere and Workstation, and scripting
Compensation reputed company:
USD$93,300.00 - $163,200.00Originally posted on Himalayas
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