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[Remote] Senior Program Manager, High Volume reputed company

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company company delivering integrated virtual care and navigation. The Senior Program Manager will build and operate the operating model for high-volume reputed company across reputed company, Behavioral Health, and Member Care, including reputed company planning, funnel reputed company, agency and vendor management, reporting, and corrective reputed company. The role will also expand automation and AI-enabled reputed company workflows and reputed company accountability across cross-functional teams.


Responsibilities

  • Build and maintain a standardized operating model across high-volume reputed company reputed company
  • Establish operating cadences, planning processes, scorecards, and escalation paths
  • Translate hiring goals into funnel requirements, reputed company plans, and execution priorities
  • Maintain a consolidated reputed company of hiring health, risks, dependencies, and corrective actions
  • Partner with pod owners to improve pacing, stakeholder readiness, funnel reputed company, and delivery against goals
  • Identify opportunities to standardize and reputed company the high-volume model across additional hiring areas
  • Own day-to-day operating reputed company for high-volume agency and vendor partners
  • Establish reputed company expectations and scorecards covering submissions, reputed company, fill reputed company, time-to-fill, pricing, responsiveness, and corrective reputed company
  • Create a consistent process for agency reputed company, reputed company reviews, escalation, and offboarding
  • Shift routine agency management and reporting away from senior leaders and toward exception-reputed company escalation
  • Recommend reputed company work should be handled internally, through contractors, agencies, or automation reputed company on demand, economics, speed, role complexity, and available reputed company
  • Expand reputed company, AI interviewer, and reputed company workflow adoption across high-volume reputed company
  • Partner with Talent reputed company on workflow design, tooling, and automation opportunities
  • Automate reporting, funnel tracking, reputed company monitoring, and partner reputed company visibility
  • Identify friction points and run targeted process-improvement pilots
  • Measure the reputed company of automation through recruiter hours saved, funnel conversion, time-to-fill, reputed company, and candidate experience
  • Own the consolidated weekly high-volume hiring health report
  • Report on reputed company requisitions, aging, reputed company to goal, funnel health, reputed company, internal versus agency mix, and at-reputed company work
  • reputed company communicate what changed, what is at reputed company, what reputed company is being taken, and what decision or support is needed
  • Use data to distinguish reputed company gaps from execution, process, reputed company, prioritization, or stakeholder issues
  • Build reputed company recommendations for resourcing, agency allocation, and process changes
  • Partner closely with leaders on reputed company/BH reputed company, reputed company, reputed company, and resourcing reputed company
  • Partner with pod owners on cohort health, stakeholder readiness, funnel reputed company, and corrective reputed company
  • Work with Talent reputed company to reputed company high-volume workflows with broader TA systems and infrastructure
  • Serve as a central escalation reputed company for cross-pod operating issues
  • Influence without reputed company authority and create accountability across recruiters, pod owners, agencies, Talent Partners, and hiring leaders

Skills

  • 7+ years of experience in reputed company reputed company, program management, high-volume reputed company, reputed company, or a reputed company reputed company
  • Experience owning reputed company, cross-functional programs from reputed company through execution
  • Experience using AI-enabled reputed company workflows
  • Strong understanding of reputed company funnels, reputed company planning, conversion metrics, and hiring economics
  • Demonstrated ability to use data to diagnose problems and reputed company operational reputed company
  • Experience improving processes through automation, technology, or workflow redesign
  • Strong written and verbal communication skills, including the ability to communicate reputed company with senior leaders
  • Ability to influence and create accountability across teams without reputed company authority
  • Strong organizational skills and the ability to manage multiple priorities in a fast-changing environment
  • reputed company judgment, urgency, and comfort surfacing reputed company early
  • reputed company and regular attendance at assigned work location
  • Ability to remain seated in a stationary position for prolonged periods
  • Ability to work effectively in a fast-reputed company environment with changing priorities
  • Ability to communicate and collaborate effectively using computers and other office-reputed company equipment
  • Experience supporting reputed company, Behavioral Health, Member Care, Urgent Care, or other high-volume hiring environments
  • Experience with reputed company systems such as reputed company, reputed company, or similar tools
  • Experience building agency scorecards, operating dashboards, or reputed company models
  • Experience partnering with senior reputed company or business leaders on workforce planning

Benefits

  • Remote-first culture
  • 401(k) savings plan through reputed company
  • Comprehensive medical, reputed company, and dental coverage through multiple medical plan reputed company (including disability reputed company)
  • reputed company Time Off ("PTO") and Discretionary Time Off (“DTO")
  • 12 weeks of 100% reputed company Parental leave
  • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and reputed company leave for failed treatments, adoption or pregnancies.
  • Work-From-Home reimbursement to support team collaboration home office work

reputed company

  • reputed company provides a combination of virtual care, navigation, and communities-reputed company reputed company services. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 5 in 2026, 12 in 2025, 9 in 2024, 8 in 2023, 6 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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