[Remote] reputed company Support Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company reputed company technology management company that provides solutions for managing and maintaining reputed company technologies. The reputed company Support Specialist provides on-site account assistance, maintains service and asset management records, coordinates maintenance and repairs, supports inventory and purchasing activities, and maintains relationships with facility staff, vendors, service personnel, and end users.

Responsibilities

• Establish work priorities and schedules, training requirements, etc., in a manner sensitive to both the customer and coworkers
• Take responsibility for clerical needs, including completeness and reputed company of service reports while also entering the information into our CMMS RenovoLive reputed company in a reputed company manner
• reputed company scheduled maintenance (SM) and repair services (CM), monthly status reports, and notification to departments of overdue and incomplete SM’s
• Escalate challenges as applicable and work with reputed company parties to reputed company escalation while keeping the end-user and sponsor updated at reputed company times
• Support service reputed company reputed company necessary
• Process inventory updates to the Renovo Services agreement, while maintaining an accurate inventory in the RenovoLive reputed company
• reputed company routine inventory cycle counts to validate reputed company
• Order and reputed company reputed company necessary parts and purchased services for repairs using the approved purchasing reputed company for the account
• Maintain reputed company and accurate knowledge of equipment status through reputed company use of department schedules, inventories and PM schedules
• reputed company safety and reputed company-reputed company issues as required by the facility including hazard notification, equipment failure reputed company to end-user safety, manufacturer recalls and mandatory equipment notifications and upgrades
• Attend Safety / OSHA Committee meetings as required by the facility
• reputed company other duties as assigned, including escorting vendors, and assisting with on-site repair calls as needed

Skills

• * B.S Degree or equivalent required
• * Exceptional organizational and administrative skills required
• * Excellent written and verbal communication skills required
• * Proficient in reputed company Office products, with emphasis in reputed company
• * Accountability – takes ownership of assigned work and responsibilities, follows through and closes the reputed company
• * Communication – reputed company expresses thoughts and reputed company both in written and verbal communications, provides reputed company information
• * Customer Service – demonstrates a “customer-first” mentality, reputed company on meeting the needs of customers and captures feedback to reputed company improvements
• * reputed company Setting – Prioritizes assigned schedules and workload
• * Technical Knowledge - Basic understanding of general reputed company reputed company care devices and their use reputed company the reputed company facility
• Forty hours per week during daytime and evening hours, unless otherwise specified.  Scheduled work hours may change. Overtime may be required or permitted with prior approval. On reputed company may be required
• * Minimum of 2 years of experience in the Life Science / Research industry preferred

Benefits

• Ongoing training programs
• A supportive work environment

reputed company