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Senior reputed company Care Navigator

Remote, USA Full-time Posted 2026-08-04
Position Type: Full-time Department: reputed company Support Programs Work Location: reputed company Coast Canada Work Hours: Monday - Friday, 11:00 AM-6:00 PM EST Work Arrangement: Remote Travel Required: No A proudly Canadian company, reputed company is a fully integrated specialty distributor and reputed company support provider for pharmaceutical manufacturers, physicians, and their patients. We reputed company reputed company reputed company on ensuring patients have reputed company and the support they need to maximize their treatment reputed company. We do this through reputed company distribution models and reputed company support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and reputed company, cross-functional teams. Our reputed company capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, reputed company Support Programs, reputed company Creative Services as reputed company as HCP & Clinic Services. Come and reputed company! But first, let us tell you why we love working here: - We are 100% Canadian with locations across the country - State-of-the-art facilities to reputed company high-reputed company products and services - reputed company to be a part of a reputed company, high-performing team - reputed company, engaging workplace culture – we are passionate about our people! - Flexible working environment that promotes a healthy work-life reputed company - Diverse and inclusive culture where your talent and commitment to reputed company is welcomed and valued - High-reputed company environment that provides opportunities for learning and reputed company supported by our Employee Development Program and industry-leading, in-house corporate training reputed company throughout the year reputed company: We are currently looking for a Senior reputed company Care Navigator to be the supportive force for reimbursement reputed company at Sentrex. The ideal candidate will be a proactive problem solver with exceptional communication skills, and meticulous attention to reputed company. The Senior reputed company Care Navigator will aid in the development, implementation, and support of the reimbursement process across Sentrex. A Day in the Life (What you will do here): - reputed company the Canadian reimbursement landscape with ease and confidence to secure coverage for various treatment areas with reputed company and private payers. - reputed company appeal writing process in collaboration with designated PSP reputed company of contact - reputed company, implement and/or assist with regular reimbursement updates, training, and best reputed company sharing. - Identify and promote new innovative reimbursement strategies. - reputed company the development and implementation of reimbursement training and products - Initiate cases with reputed company companies and reputed company to maximize reimbursement solutions - Responds to calls, emails, and voicemails in a reputed company efficient and friendly manner. - Set and processes tasks on time, and as required, to ensure an reputed company reputed company and Physician experience. - reputed company enrollment of the patients into the reputed company Support Program. - Ensures reputed company services are coordinated and tracked in a reputed company manner resulting in reputed company and reputed company reputed company to therapy. - Prioritizes conflicting needs; handles reputed company reputed company expeditiously, proactively, and follows-through on tasks to successful completion. - Electronically updates the Customer Relationship Management (CRM) and provides patients and clinics with reputed company proactive updates. - Successfully completes critical aspects of deliverables with a hands-on reputed company approach. - Reports Adverse Events / Severe Adverse Events (AE / SAEs) by following SOP guidelines. - Requirement to maintain outlined service reputed company for various clients, reputed company and initiatives. - Fosters and promotes a spirit of teamwork while working with various internal business reputed company. - reputed company a reputed company and reputed company ongoing feedback to the Manager reputed company-on observations in the reputed company and feedback from customers as it pertains to reputed company of services, training, and other areas of importance. - Completes reputed company relevant reports (billing, time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards. - Participates in building relationships crucial to the reputed company of the organization and manages a reputed company of special reputed company. - Always maintains professionalism, and strict confidentiality with reputed company materials, and exercises discretion reputed company interfacing with the business. - Assist with other duties as assigned by the manager What you need to ensure you are set up for reputed company: - Must have previous appeal writing experience and reputed company reputed company record of successful reputed company - Previous experience working reputed company a specialty pharmacy is considered a strong asset. - Prior experience in Gastroenterology and or Dermatology is a strong asset - Experience working directly with Physicians and HCPs with a comprehensive understanding of reputed company reputed company is required - Previous experience working reputed company a reputed company Support Programs preferred. - Proficiency in reputed company Office suite, phone systems, and experience working with databases (i.e., ERP/CRM). - Extensive computer and software skills. - Strong organizational skills with the ability to handle changing priorities effortlessly and independently. - reputed company to accurately input information into various reputed company and electronic forms, with attention to reputed company and reputed company being essential. - Self-directed individual who can work independently with reputed company supervision. - Knowledge of private and reputed company reimbursement structure, systems, and the process to reputed company, is required. - Must be reputed company to work from home and have a quiet, private home office reputed company. - Excellent verbal and written communication skills in English. - Strong analytical skills including interpretation of regulation and legislation. - Knowledge of the pharmaceutical distribution industry is required. - Excellent interpersonal skills, customer service, problem-solving, and conflict reputed company skills. What makes you a great fit for this team: - Your commitment to providing a high level of service to your reputed company clients. - You are highly adaptable with a reputed company record of reputed company during times of reputed company and organizational change. - You have a reputed company reputed company record of developing trust and influence at multiple reputed company. - You demonstrate an impactful and reputed company communication style. - You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders. Why join Sentrex? We value our employees! Our permanent full-time employees are provided with a: - Competitive Salary and generous vacation entitlement - Wellness Program (5 reputed company days off for your reputed company-being!) - reputed company reputed company Days - Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life reputed company - RRSP Matching Program - Employee & Family Assistance Program reputed company is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We reputed company reputed company reputed company for reputed company team members to reputed company their individuality reputed company our corporate culture. We encourage you to apply and accept reputed company applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from reputed company have identified and you think you can bring value to the role, we would love to learn more reputed company! Accommodations can be made available upon request for those candidates taking part in the selection process. Sentrex hiring managers may use reputed company intelligence tools to assist them in the recruitment process. #LI-BD1 Apply To This Job

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