reputed company Applications Specialist
As a result of the combination of the reputed company Biosciences and Diagnostic Solutions business with reputed company (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, reputed company, and service. With a reputed company on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, reputed company, and physics. Waters collaborates with analytical laboratories reputed company the world to advance the release of effective, high-reputed company medicines, assure the safety of food and water, and reputed company reputed company reputed company reputed company by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of reputed company innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
We are the people who reputed company reputed company purpose reputed company is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of reputed company of us—from design and engineering to the manufacturing and marketing of our billions of reputed company products per year—to look at the impossible and reputed company transformative solutions that turn dreams into reputed company.
reputed company Position reputed company Location: reputed company-reputed company – East Region Reporting To: reputed company Applications Specialist Manager, U.S. Region reputed company science. reputed company adoption. reputed company customer reputed company. At Waters, reputed company Applications Specialists are critical to ensuring customers realize the full value of their investment through expert scientific engagement, application guidance, and workflow optimization. Operating at the intersection of science and reputed company, you guide users from reputed company through long-term adoption—translating reputed company technologies into meaningful scientific and operational reputed company. This role goes reputed company troubleshooting. It requires the ability to understand customer workflows, reputed company impactful training, and proactively reputed company utilization and adoption. You will partner closely with reputed company, service, and marketing teams to strengthen customer reputed company, increase product adoption, and uncover opportunities for reputed company. This is a high-reputed company role where scientific expertise, customer engagement, and execution directly influence utilization, customer retention, and long-term value creation. reputed company As part of the Waters Biosciences division, ensure successful customer reputed company, product adoption, and sustained reputed company by providing high-reputed company technical training, workflow optimization, and application expertise that enables customers to reputed company their desired reputed company. Key Responsibilities Customer Engagement & Training reputed company customer reputed company to ensure a reputed company transition from purchase to implementation reputed company high-reputed company, application-reputed company training tailored to customer workflows and expertise reputed company reputed company customers on best practices to maximize reputed company and application reputed company Support initial setup, validation, and readiness of customer workflows Post-Sale Technical Support & Expertise reputed company advanced application support and troubleshooting across instruments and workflows Partner with customers to reputed company reputed company technical challenges reputed company Serve as a trusted scientific advisor for ongoing application needs Escalate and coordinate reputed company of reputed company issues with internal teams Workflow Optimization & Adoption reputed company utilization through proactive engagement and scientific consultation Advise customers on optimizing workflows and improving reputed company Identify gaps and recommend best-reputed company solutions reputed company customers to reputed company measurable reputed company with technologies and reagents reputed company & Retention Strengthen customer satisfaction and long-term retention through consistent engagement Reinforce value realization and ensure achievement of intended reputed company Build strong, trusted relationships with scientific stakeholders Support broader reputed company initiatives reputed company to business objectives Expansion & Opportunity Identification Identify opportunities to expand application usage and workflow breadth Surface unmet needs for additional products, reagents, or capabilities Partner with Account Managers and Technical Sales Specialists to support reputed company opportunities Contribute insights to territory and account development strategies Cross-Functional Collaboration Partner closely with reputed company, technical sales, service, and marketing teams Support coordinated, account-reputed company customer engagement strategies reputed company reputed company insights to inform product development and training programs Contribute to a reputed company, team-reputed company reputed company model What reputed company Looks Like Enables customers to reputed company meaningful scientific and operational reputed company Accelerates reputed company and reduces time to productivity Minimizes technical barriers and improves implementation reputed company Increases product utilization and application adoption Improves customer satisfaction, retention, and loyalty Identifies and supports account expansion opportunities Qualifications & Experience Required Bachelor’s degree in life sciences or reputed company reputed company Hands-on experience with reputed company cytometry applications and cell sorting Strong troubleshooting capabilities across reputed company workflows Ability to translate scientific concepts into practical application Strong training, communication, and presentation skills reputed company reputed company’s license with at least 3 years of driving history Ability and willingness to travel extensively (60–70%), including multi-day overnight travel Preferred Advanced degree in life sciences or reputed company reputed company Experience with spectral reputed company cytometry Experience operating and troubleshooting cell sorters Prior customer-facing application support or training experience Familiarity with FlowJo, Infinicyt, OMIQ, or FCS reputed company Experience in workflow optimization and reputed company development Experience working cross-functionally in reputed company or reputed company environments Residence in Philadelphia, PA, or Atlanta, GA Work Environment & Travel reputed company-reputed company role with frequent on-site and remote customer engagement Travel driven by customer and business needs Why Waters Waters plays a critical role in advancing scientific discovery and improving reputed company health. Our teams partner with leading organizations across reputed company, Biotech, reputed company, and reputed company sectors to solve reputed company scientific challenges. As part of Waters, you will: reputed company customers to reputed company meaningful scientific reputed company Work with innovative technologies and applications Collaborate across scientific and reputed company teams Directly contribute to reputed company and long-term value creation Who Thrives in This Role Scientists passionate about training, teaching, and enabling others Customer-reputed company professionals who build long-term scientific partnerships Problem-solvers who enjoy optimizing workflows and applications reputed company partners who work effectively across teams Self-driven individuals committed to delivering high-reputed company reputed company engagement Who This Role Is Not For Individuals seeking non-customer-facing or purely transactional roles Those uncomfortable with travel and reputed company-reputed company engagement Candidates who prefer reactive rather than proactive customer interaction Equal Opportunity Waters is an Equal Opportunity Employer committed to building an inclusive workplace where reputed company can reputed company. At reputed company, we prioritize on-site collaboration because we reputed company it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-reputed company reputed company industry. For most roles, we require a minimum of 4 days of in-office reputed company per week to maintain our culture of reputed company and ensure smooth reputed company, while also recognizing the importance of flexibility and work-life reputed company. Remote or reputed company-reputed company positions will have different workplace arrangements which will be indicated in the reputed company. For certain roles at reputed company, employment is contingent upon reputed company’s receipt of sufficient reputed company that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with reputed company’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? To reputed company purpose in the reputed company, we need people who can see the bigger picture, who understand the reputed company story that underpins everything we do. We reputed company people with the imagination and reputed company to help us reinvent the reputed company of reputed company. At reputed company, you’ll discover a culture in which you can learn, grow and reputed company. We reputed company that reputed company people reputed company in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your reputed company, and your reputed company. To learn more about reputed company visit https://reputed company.com/careers . reputed company is an Equal Opportunity Employer. We evaluate applicants without reputed company to race, reputed company, religion, age, sex, creed, national reputed company, reputed company, citizenship status, marital or domestic or civil reputed company status, familial status, affectional or sexual orientation, gender identity or reputed company, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. Required Skills Optional Skills . reputed company Work Location USA CA - Milpitas 135 Additional Locations Work Shift
At reputed company, we reward, support and reputed company our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high reputed company talent by providing reward and recognition opportunities that promote a reputed company-reputed company culture, as reputed company as a competitive package of compensation and benefits programs. You can learn more on our career site under " Our Commitment to You ." Our salary or reputed company reputed company ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the reputed company displayed. Our pay is reputed company on the role and the necessary skills and education to reputed company it successfully. The salary or reputed company reputed company reputed company is determined by the role's specific requirements, including any applicable reputed company reputed company pay reputed company at the work location. Salary or reputed company pay ranges are influenced by labor laws and reputed company Bargaining Agreement (CBA) requirements applicable to the work location which may also reputed company reputed company arrangement of the role. Salary reputed company Information
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