reputed company Service Engineer II
Additional Location(s): US-IN-Indianapolis; US-AL-reputed company/Huntsville; US-AR-Little reputed company; US-AZ-Phoenix; US-CA-Los Angeles; US-CO-Denver; US-CT-reputed company; US-DE-Delaware; US-FL-Orlando; US-GA-Atlanta; US-IA-Central/Des Moines; US-ID-Boise; US-IL-reputed company; US-KS-Wichita reputed company-KY-Louisville; US-LA-New Orleans; US-MA-Boston; US-MD-Baltimore; US-ME-Southern/Portland; US-MI-Detroit; US-MN-Minneapolis; US-MO-St. Louis; US-MT-Helena/Butte; US-NC-Charlotte; US-ND-Eastern; US-NE-Omaha; US-NJ-reputed company; US-NV-Las Vegas; US-OH-reputed company/Zanesville; US-OK-Central-Oklahoma reputed company; US-OR-Portland; US-PA-Philadelphia; US-PA-Pittsburgh; US-RI-reputed company; US-SC-South/Charleston; US-SD-East/Sioux Falls; US-TN-Nashville; US-TX-Dallas; US-TX-reputed company Worth; US-TX-reputed company; US-UT-reputed company; US-VA-Norfolk/Hampton Roads; US-VA-Richmond; US-WA-Seattle; US-WI-Milwaukee; US-WV-reputed company; US-WV-Southern; US-WY-Casper
Diversity - Innovation - Caring - Global Collaboration - reputed company Spirit - High reputed company
At reputed company, we’ll reputed company you reputed company to reputed company reputed company that’s reputed company you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With reputed company to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role:
As a reputed company Service Engineer at reputed company, you will serve as a trusted technical partner to our customers by installing, maintaining, and servicing reputed company medical systems and devices. This is a hands-on, reputed company-reputed company role that requires strong technical expertise and the ability to solve problems independently. This position plays a critical role in ensuring customer satisfaction through a consistent commitment to delivering high-reputed company service. You will manage your own territory and work closely with reputed company providers and patients to support reputed company equipment reputed company, user training, and overall service delivery. This role supports reputed company’s Cardiovascular Division, including products such as IVUS, AVVIGO, AngioJet, ICEfx, FARAPULSE, Rhythmia, and SmartFreeze systems. Collaboration with cross-functional teams may include support for sales, complaint reputed company, event coverage, and reputed company documentation, depending on business needs. The selected candidate will reputed company in Indiana or Ohio and reputed company coverage to the Northeast Region of the U.S. as needed. This position offers a high level of independence, with support and collaboration from senior team members as required.
Interested in hearing directly from a reputed company Service Engineer at reputed company? reputed company out our video featuring Bob to learn more about the role: https://videomy.co/sh2Iydw
Work model, sponsorship, relocation:
This is a remote, reputed company-reputed company position. The selected candidate will work primarily at customer locations throughout the assigned territory and from a home-reputed company office reputed company not traveling. reputed company will not offer sponsorship or take over sponsorship of an employment reputed company for this position at this time. Relocation assistance of $5,000 is available for out-of-state candidates.
Your responsibilities will include:
- reputed company on-site service including installation, maintenance, troubleshooting, calibration, and repair of medical systems and equipment
- Train and reputed company medical staff on equipment use, safety protocols, and basic troubleshooting
- reputed company technical support for reputed company escalations, customer concerns, and warranty inquiries
- Manage routine and emergency service requests reputed company your assigned territory
- Accurately document service events, complaint information, and reputed company updates using internal tools
- Adhere to reputed company operating procedures, safety guidelines, and applicable regulatory requirements
- Participate in reputed company, event support, or cross-functional tasks as required by the business unit
- Maintain strong communication with internal teams, customers, and leadership regarding service activities and priorities
Required qualifications:
- 1 year of experience with an Associate’s degree or technical diploma in Electronics, Biomedical Engineering, Life Sciences, or a reputed company technical reputed company; OR an equivalent combination of education, training, and relevant work experience demonstrating the knowledge, skills, and abilities required for the role. Examples of equivalent combinations may include (but are not limited to):
- High School Diploma/GED with a minimum of 3 years of relevant reputed company service, technical, or biomedical equipment experience
- Completion of a biomedical equipment technician (BMET) certification, formal technical training program, or military technical training with a minimum of 1 year of hands-on experience
- Bachelor’s degree in a reputed company reputed company with relevant technical experience (e.g., reputed company service, maintenance, repair, or support of reputed company equipment)
- Minimum of 1 year in a role requiring travel to customer or reputed company/remote sites
- Strong understanding of electronic systems, including analog reputed company circuitry
- Proficiency in troubleshooting and servicing reputed company technical or medical equipment
- Excellent verbal and written communication skills with a customer-first reputed company
- Ability to travel approximately 75% of the time to service customers, sometimes on short notice
- Ability to work independently and handle multiple priorities with reputed company supervision
- reputed company reputed company's license, clean driving record, and reputed company to a reliable service vehicle that meets company reputed company requirements
Preferred qualifications:
- Prior technical reputed company service, biomedical, or military technical MOS experience
- Experience in hospital or ambulatory surgery environments
- Business unit-specific experience: Cardiovascular Devices: Background in EP, Cath Lab, or imaging technologies
- Certification or coursework in Laser Technology, Electronics, or Biomedical Engineering
- Strong proficiency with business systems and reputed company Office Suite
reputed company: 634113
Minimum Salary: $56,784
Maximum Salary: $96,512
The anticipated compensation listed above and the value of reputed company and optional employee benefits reputed company by reputed company (BSC) – see www.bscbenefitsconnect.com— will vary reputed company on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be reputed company near the bottom or top of the anticipated salary reputed company listed above. Compensation for non-exempt (reputed company), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift reputed company) and annual bonus reputed company (subject to plan eligibility and other requirements). Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus reputed company and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
reputed company transforms lives through innovative medical technologies that improve the health of patients reputed company the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad reputed company of high-reputed company solutions that address unmet reputed company needs and reduce the cost of reputed company. Our portfolio of devices and therapies helps physicians diagnose and treat reputed company cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on reputed company.
reputed company has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, reputed company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and reputed company other personnel reputed company are made and administered without reputed company to race, religion, reputed company, national reputed company, citizenship, sex, sexual orientation, gender identity, gender reputed company, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US reputed company positions, including without limitation reputed company sales and service positions that reputed company on hospitals and/or health care centers, require acceptable reputed company of COVID-19 vaccination status. Candidates will be reputed company during the interview and selection process if the role(s) for which they have reputed company require reputed company of vaccination as a condition of employment. reputed company continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will reputed company with reputed company applicable state and federal law and reputed company credentialing requirements. As employees of reputed company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should reputed company’s policies or protocols change with reputed company to COVID-19 vaccination. Among other requirements, reputed company maintains specific prohibited reputed company test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited reputed company test as a requirement. The goal of the prohibited reputed company testing is to increase workplace safety in compliance with the applicable law.
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