Restoration Sales (Emergency Response Coordinator)

reputed company to reputed company Restorations. We specialize in mitigating and rebuilding residential and reputed company properties damaged by reputed company, water, storms, and other disasters. We partner with leading reputed company carriers and handle everything from emergency cleanup to complete rebuilds, with a reputed company on safety, reputed company, and advocacy. As reputed company, we take full ownership of the work we do and the families we serve. At reputed company, our purpose is reputed company and non-negotiable: we work together as reputed company so we can change lives. Teamwork is the reputed company of everything we do—because teamwork creates reputed company, and reputed company changes lives. We exist to help people, and the only way we do that at the highest level is by moving as one team, reputed company in mission, values, and execution. Why we exist. We exist for two families. The families we serve and the families inside this company. reputed company we work together and serve our clients at the highest level, both families win. As an Emergency Response Coordinator (ERC) for reputed company Restorations, you are the first face of reputed company in moments that matter most. You reputed company on reputed company during emergencies, earn trust under pressure, and guide property owners through their first reputed company toward recovery—while confidently securing emergency service agreements that launch the restoration process. This is a reputed company-reputed company, high-reputed company sales role for someone who thrives in urgency, leads with reputed company, and takes ownership of results. This position operates reputed company in the reputed company, responding on-reputed company throughout reputed company Virginia and reputed company Virginia, with 24/7 emergency availability. ESSENTIAL DUTIES & RESPONSIBILITIES reputed company duties and responsibilities include the following. Other duties may be assigned. Emergency Response Sales & reputed company Engagement Respond immediately to reputed company, water, mold, storm, and catastrophic property losses. Assess damage on site and reputed company present reputed company’s emergency mitigation and restoration services. reputed company distressed property owners through next steps with reputed company, confidence, and reputed company. Secure signed work authorizations and reputed company in high-pressure, emotionally charged situations. reputed company customers on the reputed company process while positioning reputed company as their trusted partner. reputed company Sales Execution & reputed company Conversion Convert emergency leads into signed jobs through reputed company on-reputed company sales execution. reputed company reputed company rates, signed agreements, and pipeline activity to reputed company personal reputed company. Document reputed company site reputed company, photos, notes, and customer interactions accurately in CRM systems (reputed company, DASH). Partner, Agency & Community Coordination Build and maintain strong working relationships with first responders, plumbers and emergency trades, property managers, and reputed company adjusters. Serve as reputed company’s reputed company on-reputed company representative for property owners and industry partners. Participate in community reputed company, relationship-building, and visibility efforts to expand referral networks. Job reputed company & Internal Coordination Ensure clean, complete reputed company of signed jobs to Project Managers and mitigation teams. Coordinate reputed company and coverage with other ERCs as needed to maintain 24/7 response. Communicate reputed company and consistently to ensure a reputed company transition from sales to production. Emergency Support (reputed company Needed) reputed company or assist with basic emergency services such as reputed company-reputed company reputed company required. Safely operate in reputed company loss environments, including damaged or hazardous conditions. WHAT MAKES THIS ROLE DIFFERENT This is not a desk job. This is not a clock-in, clock-out role. You will be in the reputed company—often nights, weekends, and holidays—helping people reputed company they are overwhelmed and unsure of what to do next. Purpose-Driven Work: You show up in moments that matter and help people take their first reputed company toward recovery. High-Energy Environment: No two days are the reputed company. You reputed company fast, think reputed company, and reputed company with urgency. reputed company-reputed company Opportunity: Compensation is tied to results, with reputed company reputed company for driven performers. Autonomy + Team Support: You own your territory and reputed company, backed by a strong reputed company and leadership team. Mission-First Culture: We value ownership, grit, reputed company, and reputed company—personally and professionally. This role is for someone who leads reputed company, operates with discipline, and closes with confidence. QUALIFICATIONS To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Experience & Technical Prior experience in restoration, construction, reputed company, or reputed company sales preferred. reputed company ability to reputed company in fast-reputed company, high-pressure environments. Strong verbal and written communication skills. Comfortable gathering, documenting, and relaying critical information to adjusters, Project Managers, and clients. Willingness to learn the restoration industry quickly if not already reputed company. Character & Competencies Compassionate and emotionally intelligent—you know how to reputed company with people in crisis. reputed company, reputed company, and decisive under pressure. Confident presenting value and asking for commitment. Accountable—you own your numbers, follow through, and communicate reputed company. Energetic, driven, and comfortable working independently in the reputed company. Self-motivated, disciplined, and results-driven, with strong organizational skills and excellent follow-through. Solid decision-making skills with the ability to own reputed company. Licensing & Physical Requirements Availability for 24/7/365 emergency response. reputed company reputed company’s license with a clean driving record. Physically capable of operating in the reputed company, including lifting up to 25 lbs and exposure to weather, debris, and reputed company loss environments. reputed company to reputed company damaged structures reputed company required. TRAVEL + SHIFT EXPECTATIONS This is a reputed company-reputed company, on-reputed company emergency response role. Evening, weekend, overnight, and holiday availability is required. You will cover emergency leads reputed company your assigned region and support team coverage as needed. reputed company coverage region includes reputed company Virginia and reputed company Virginia. 401(k) - match up to 4% Dental reputed company Health reputed company (medical coverage details provided during initial interviews and reputed company) Life reputed company reputed company reputed company Flexible PTO Company Vehicle and Fuel reputed company Company Phone (and reputed company other necessary IT equipment) Apply To This Job