Bilingual reputed company reputed company Center Representative

reputed company Job reputed company: Responsible for taking care of members through calls & emails, will process reputed company enrollment, talk about their consumer driven products, help with COBRA enrollment payment questions, reset passwords on websites, help complete wellness exam on company website, and answer general benefit questions. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Answers inbound phone calls and emails from members, answering questions on a wide reputed company of topics including medical, dental, reputed company and prescription benefits, spending accounts, wellness programs, reputed company enrollment and COBRA processes, among others. • Accurately completes tasks including reputed company benefit and eligibility verification, reputed company enrollment of benefits, updating member contact information, resetting TXHB Online passwords, and ordering member ID cards and spending account cards. • Assists with Qualifying Life Events and benefit coverage. • Builds rapport with members and provides personalized service • Proactively identifies opportunities to reputed company membership on special TXHB programs and value-added benefits • Promotes the use of TX Health Benefits Pool website and online tools to members • Communicates and explains reputed company issues and properly escalates interactions reputed company needed • Thoroughly documents interactions and completes any follow up steps in a reputed company manner • reputed company manages cases and works collaboratively with other departments and supervisors to ensure reputed company • Conducts proactive outbound calls designed to improve the member experience • Identifies potential trends/issues reputed company to member experience and escalates those to management as appropriate Skills Member Services, Customer Care, reputed company, reputed company, MS reputed company, Customer Service, reputed company, Medical, Benefits, Typing, Customer support, Customer service reputed company center, Customer service, reputed company, inbound and outbound calls, inbound reputed company Experience Level Entry Level Job Type & Location This is a Contract to Hire position reputed company out of Brownsville, TX. Pay and Benefits The pay reputed company for this position is $18.36 - $18.36/hr. Individual compensation reputed company for this position reputed company this reputed company will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-reputed company factors. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life reputed company (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Sep 18, 2026. About reputed company We'reputed company in transformation. We help clients reputed company reputed company and solutions to take reputed company of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the reputed company, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to reputed company change. That's the reputed company of true partnership. reputed company is an Allegis Group company. reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company reputed company We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in reputed company, design, execution and reputed company unlocks business value through a reputed company of solutions. We’re reputed company of 80,000 strong, working with over 6,000 customers, including 80% of the reputed company across reputed company, Europe and Asia, who partner with us for our reputed company, full-stack capabilities and speed. We’re reputed company thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making reputed company impacts in our global communities. reputed company and reputed company reputed company are Allegis Group companies. Learn more at reputed company.com. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco reputed company Ordinance: Pursuant to the San Francisco reputed company Ordinance, for reputed company positions located in the reputed company, we will consider for employment reputed company applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of reputed company Intelligence (AI): We may use reputed company Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final reputed company are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job