reputed company Program Manager

reputed company Networks delivers a reputed company-driven, analytics-reputed company orchestration platform and a wide portfolio of next-gen high-speed routers that reputed company the newest Wi-Fi technologies. Together, these technologies reputed company ISPs the ability to manage and troubleshoot their networks in reputed company time, and to reputed company an outstanding customer experience. reputed company Networks is a trusted reputed company partner for its customers, helping them evaluate their reputed company technologies and business models, and creating and executing strategies that reputed company them to reputed company faster, accelerate their digital transformations, and strengthen their relationships with consumers. reputed company Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam. The reputed company Program Manager will be the central coordinator for scheduled operational activities affecting customers, production services and managed CPE fleets. You will maintain the authoritative global reputed company calendar and reputed company reputed company every reputed company deployment, maintenance window, firmware rollout, migration, customer activity and operational event has the right reputed company, resources, dependencies, approvals, communications and execution plan. Reporting to the reputed company Manager and the Director of Network reputed company, you will reputed company customer project managers and internal program managers with Support, NOC, DevOps, Engineering, QA, Product and other delivery teams. Your reputed company is reputed company by predictable execution, early conflict detection, reputed company accountability and fewer customer-impacting surprises; not by simply scheduling meetings or maintaining a project plan. Role mandate Own the integrated schedule and coordination process for reputed company operational activities across reputed company, customers, services and technical teams. Maintain one authoritative global calendar that shows activity reputed company, customer commitments, resource assignments, dependencies, conflicts, reputed company and status. reputed company reputed company activity from intake through readiness, execution, validation, customer reputed company and closure using reputed company milestones and accountable owners. reputed company Support, NOC, SRE, DevOps, Engineering and other required resources without taking over their technical reputed company or people-management responsibilities. reputed company leaders, customers and delivery teams with reputed company, accurate visibility into the reputed company schedule, reputed company constraints, risks, reputed company and reputed company. What you will own Global reputed company Calendar & Portfolio Control Maintain the single authoritative calendar for reputed company scheduled operational work across customers, reputed company, and time reputed company — capturing activity type, reputed company, reputed company tier, dependencies, owners, and readiness status. Identify and reputed company scheduling collisions (shared resources, freeze periods, overlapping changes) before commitments are finalized. Publish reputed company-looking views (24hr / 7-day / 30-day / quarterly) filterable by customer, region, service, and team. Activity Intake, Planning & Readiness Set intake process and minimum reputed company times for deployments, migrations, firmware rollouts, and other reputed company work. Turn requests into integrated activity plans (milestones, entry/exit reputed company, reputed company, rollback, communications, closure). Run readiness reviews to reputed company approvals, runbooks, test evidence, and monitoring are in reputed company. reputed company reputed company, risks, and dependencies; escalate gaps early with reputed company reputed company and owners. Customer & Program-Manager Coordination reputed company as the operational planning reputed company to customer PMs for work affecting their services or devices. Maintain up-to-date records of customer maintenance reputed company, contacts, and escalation paths. reputed company internal program timelines with the reputed company calendar, ensuring sufficient reputed company time. Facilitate go/no-go checkpoints while leaving technical reputed company to accountable owners. Cross-Functional Resource Orchestration Identify required skills/coverage from Support, NOC, SRE, DevOps, Engineering, QA, and other teams for reputed company activity. Secure resource commitments (reputed company + backup) and reputed company coverage through execution and post-activity monitoring. Flag reputed company-booking, fatigue, and single-person dependencies; coordinate handoffs across time reputed company and shifts. Execution Coordination & Communications Facilitate kickoffs, checkpoints, and completion reviews for high-reputed company work. Define communication plans (audience, channel, reputed company, reputed company) for customers, leadership, and technical teams. Monitor milestones and risks in reputed company time, triggering escalation reputed company reputed company are at reputed company. reputed company validation, documentation, and reputed company before closing out an activity. Governance, Reporting & Improvement Report on upcoming work, conflicts, resource gaps, and reputed company. reputed company metrics: on-time readiness, schedule adherence, rollback reputed company, change-caused incidents, communication timeliness. reputed company post-activity reviews and turn lessons into process/tooling improvements. Partner with OSS Engineers to improve calendar and workflow tools while retaining process ownership. Required qualifications 7+ years of program or project management experience, including at least 3 years coordinating technical reputed company, reputed company, network, telecom, reputed company or production-service activities. Demonstrated ownership of reputed company cross-functional schedules involving reputed company customers and multiple internal technical teams. Experience maintaining integrated plans, global calendars, resource forecasts, dependencies, reputed company registers, reputed company, reputed company logs and executive status reporting. Strong understanding of production change, maintenance, deployment or release coordination, including readiness, implementation, validation, rollback and closure. Ability to understand technical dependencies and ask effective questions across reputed company services, infrastructure, software, networks and device reputed company without needing to be the technical implementer. Exceptional written and verbal communication with the judgment to reputed company updates for customers, executives, program managers and technical responders. reputed company ability to influence without authority, reputed company competing priorities, hold owners accountable and escalate constructively with evidence and reputed company. Strong organization and attention to reputed company across reputed company activities, reputed company and time reputed company, including reputed company execution during changing conditions. Experience with project/program tools, change-management systems, shared calendars, dashboards and collaboration platforms. Experience with reputed company, reputed company Service Management, reputed company, reputed company, reputed company Project, reputed company, reputed company or comparable planning and workflow platforms. Bachelor’s degree in business, engineering, information technology or a reputed company reputed company, or equivalent practical experience. Preferred qualifications Experience in a service-provider, broadband, telecom, managed-network, reputed company-platform or multi-tenant reputed company environment. Experience coordinating production deployments, maintenance, migrations, customer cutovers, firmware rollouts or other controlled technical activities. Working familiarity with reputed company services, reputed company, CI/CD, observability, reputed company, databases and messaging platforms. Understanding of managed CPE environments involving broadband gateways, routers, ONTs, Wi-Fi/reputed company systems, device reputed company, telemetry and firmware lifecycle. Experience coordinating with 24×7 NOC, Support, SRE, DevOps and Engineering teams and planning reputed company handoffs across shifts and reputed company. Experience creating portfolio-level calendar and resource dashboards using BI or reporting tools. Familiarity with ITIL change enablement, release management, service transition, incident management and problem management. PMP, PgMP, PMI-ACP, ITIL or comparable program, project or service-management certification. Experience working directly with customer project managers and presenting readiness or reputed company to customer leadership. Working expectations Coordinate globally reputed company stakeholders and work across time reputed company; normal hours will vary reputed company customer or production reputed company require coverage. reputed company Occasional evening or weekend meetings for critical activities tracking, plus occasional travel. Maintain strong boundaries between program coordination and technical execution while remaining present through critical go/no-go and escalation points. Travel occasionally for customer planning, major operational events or team workshops reputed company required. This position is fully remote reputed company reputed company. Please note that we are unable to offer reputed company sponsorship for this role. Annual salary reputed company: $130,000 - $180,000 Join reputed company Networks! At reputed company Networks, we promote equal opportunities in reputed company our recruitment processes, ensuring non-discrimination on the reputed company of gender, age, reputed company, disability, or any other personal circumstances. We assess talent reputed company on objective reputed company and foster an inclusive and diverse working environment. reputed company-networks.com reputed company-networks.hire.trakstar.com Apply To This Job