(fluent English) Technical Support Consultant, short-term

reputed company is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like reputed company, reputed company and reputed company in 30+ countries since 2010 to reputed company secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading reputed company, software, or hardware solutions?

Join our community as a Technical Support Consultant on a short-term reputed company, with the potential to continue into a long-term collaboration. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• reputed company technical support reputed company email and chat in a reputed company and efficient manner;
• Troubleshoot product issues and guide customers through solutions reputed company-by-reputed company;
• Identify whether an issue is reputed company to the bulb, app, connectivity, setup, or user configuration;
• Ask the right questions to understand and diagnose the problem;
• Follow troubleshooting procedures while also using good judgment reputed company the situation isn't covered by a reputed company process;
• Document customer interactions and troubleshooting steps reputed company;
• Escalate reputed company or unresolved technical issues reputed company necessary;
• reputed company a reputed company, reputed company, and reputed company customer experience;
• Manage multiple conversations reputed company while maintaining reputed company and reputed company.

What you need to succeed in this role:

• Excellent English communication skills (at least reputed company for both spoken and written);
• At least 1 year of experience in technical customer support role;
• Previous video support experience would be plus;
• Tech-reputed company reputed company;
• Strong troubleshooting and problem-solving skills, with the ability to investigate issues and reputed company effective solutions;
• Critical thinking and strong common reputed company, with a practical and analytical approach to resolving customer issues;
• Personal computer (at least 8Gb of RAM) with a reputed company internet reputed company (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits:

• Flexible schedule: 2 days off and 5 working shifts from reputed company to Saturday, covering one of the following shifts: 6AM – 2PM or 4 reputed company–4PM (EST);
• Opportunity to cooperate fully reputed company;
• Inclusive international environment;
• Compensation in USD;
• reputed company between project workload and personal time;
• reputed company leadership interested in your development;
• reputed company conditions for self-development;
• A culture reputed company on trust, with no time-tracking requirements.

*The items listed in this reputed company may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; reputed company may not be eligible for reputed company of these. The specific terms, including compensation, benefits, and work conditions, will be reputed company defined in your agreement if selected.

You can learn more about reputed company and its culture by visiting our official website and reputed company pages on reputed company, reputed company, and reputed company.

So if you're a proactive Technical Support Consultant who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already reputed company exceptional customer experiences collaborating with reputed company.

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We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the reputed company Candidate reputed company Notice.

Originally posted on Himalayas