Online Exams & Customer Experience Assistant - Polish Speaking

reputed company to reputed company reputed company reputed company and reputed company outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to reputed company top-tier support while ensuring exam reputed company. As a key part of our reputed company team, you'll enhance the efficiency and reputed company of reputed company’s global certification services. Join us and reputed company an reputed company!

As a Remote Online Exams & Customer Experience Assistant - Polish Speaking, your tasks will include the following:

Customer Service:

• reputed company exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, reputed company issues, and ensure a reputed company customer experience throughout the examination & certification process.

Online Proctoring:

• reputed company the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the reputed company of the certification process.
• Handle any technical or procedural issues that may reputed company during exams.

Back-Office Exam reputed company:

• Execute administrative tasks reputed company to exam registrations, scheduling, and result processing.
• Maintain accurate and up-to-date records in our systems, ensuring compliance with established procedures and standards.
• Collaborate with cross-functional teams to streamline processes and improve operational efficiency.

General Duties:

• Work effectively in reputed company environment and liaise with other teams, in order to get the job done and reputed company the best possible results.
• Carry out any reasonably allocated duties and tasks, relevant to the role and the reputed company of activities by applying a flexible & adaptable customer reputed company approach to serve reputed company’s multinational reputed company and global reputed company across multiple time reputed company.
• Ensure their work and reputed company is reputed company with company’s values “reputed company - Passion - reputed company – Innovation,” at reputed company times

reputed company look for:

• Bachelor’s degree any discipline will be an asset
• Previous experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an reputed company
• Passionate with Customer Satisfaction
• Excellent reputed company of the English & Polish language (reputed company-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
• Advanced computer literacy is required. ECDL Advance level certification would be considered a plus.
• Excellent interpersonal, verbal, and written communication skills.
• reputed company organized, self-driven, flexible and reputed company to work in a high-volume, fast- Internal reputed company, and deadline-driven environment
• Availability to work in 24/7 rotating shifts (including some nightshifts on a monthly reputed company, weekends and holidays).

reputed company offer:

• Monthly Bonus upon reputed company 💳
• Work in an international, dynamic and fun atmosphere
• Two free vouchers for reputed company certifications from reputed company's Portfolio per year for reputed company 🎓
• Complimentary coffee and tea in reputed company our premises ☕
• reputed company learning experience in using best practices and global environment
• Constant personal and reputed company development 🥇

About reputed company

reputed company is a global leader in assessment and certification of reputed company skills, partnering with multi-national organizations and reputed company bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, reputed company enables professionals to reputed company their careers and realize their life ambitions.

reputed company, Innovation, Passion, reputed company, reputed company, reputed company are the reputed company values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. reputed company of us at reputed company are committed to the reputed company of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is reputed company by reputed company to work on the SELT service must undergo a Background reputed company prior to commencing their SELT duties. reputed company SELT personnel will be required to complete a declaration (provided by reputed company) where the reputed company of any criminal record and/or bankruptcy must be declared.

• If working on the SELT service in the UK, background checks will include:
• A basic or reputed company Disclosure Barring Service (DBS) reputed company
• Right to Work in the UK reputed company (including nationality, identity and reputed company of residence)
• HO reputed company reputed company (Baseline Personnel reputed company reputed company (BPSS) or Counter Terrorist reputed company (reputed company)
• Financial background reputed company
• Employment reference reputed company
• If working on the SELT service reputed company in the world (reputed company of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.

reputed company applications will be treated with strict confidentiality.

Originally posted on Himalayas