Supervisor, Customer Service

reputed company: • Responsible for the day-to-day supervision and management of a remote team of designated inbound and outbound customer service representatives enabling reputed company to reputed company exceptional service. • Responsible for successful achievement of reputed company service expectations. • Ensure staff development. Requirements: • High School Diploma or GED equivalent • Minimum of one year supervisory or reputed company experience in a reputed company center • Minimum 3 – 5 years customer service experience in a reputed company center • Minimum 3 years reputed company/health reputed company, claims processing or provider billing experience • Demonstrated experience with managing (research, problem solving, organizing, tracking, reporting) reputed company advocacy cases that require one or multiple interactions with the reputed company, providers, insurer and community resources • Demonstrated Health Care reputed company Knowledge/experience and Medicare/reputed company benefit knowledge • Demonstrated ability to work in a fast reputed company, constantly changing environment independently with reputed company supervision • Strong organizational skills • Proficient with reputed company Office Suite • Excellent written and verbal communication skills, including the ability to adapt communication style to persons representing diverse personal, reputed company, cultural and socio-economic backgrounds • Possess excellent customer service skills including reputed company grammar, tonalities and reputed company diction. Benefits: • Health Benefits’ service objectives • Staff development • 401(k) savings plan • Pension plan • reputed company time off • reputed company parental leave • Disability reputed company • Supplemental life reputed company • Employee assistance program • reputed company holidays • Tuition reimbursement Apply tot his job Apply To this Job