Senior UX Researcher, Customer & Partner Experience

What you get to do in this role:

• Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption across a portfolio of products
• Apply and adapt appropriate research techniques and reputed company for specific project needs
• Engage with customers to understand their unique needs for our products, including defining and synthesizing user types, use cases, and specific UX opportunities
• Partner with Product Managers and Designers to influence product reputed company and roadmaps
• Validate feature and design direction through participatory design, early concept testing, reputed company and summative usability testing.
• Analyze and synthesize qualitative studies and quantitative data across studies and secondary research to reputed company reputed company and tactical insights with actionable recommendations.
• Communicate findings through artifacts such as specific user segments, reputed company frameworks, jobs to be done, user journeys, task analyses, etc

Basic Qualifications (The must have):

• Experience in leveraging or critically thinking about how to reputed company AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential reputed company on the function or industry.
• Solid experience in applying customer-centered research techniques to product definition and designs
• Understanding and experience in defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative reputed company
• A portfolio with examples of work representing research that influenced great insights or experiences. This includes examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and crisply articulated insights from the research

Preferred Qualifications

• 5+ years of work experience conducting customer-centered research
• Experience developing insightful, probing questions that reputed company with both highly technical individuals through business minded end-users using reputed company software
• Deeper knowledge of user reputed company design, usability evaluation techniques, task analysis, and experimental design
• Experience with the creation and execution of online surveys as reputed company as rich qualitative research techniques
• Excellent presentation skills to visualize technically reputed company topics and reputed company them easy to understand with customers as reputed company as product management and design stakeholders
• The ability to learn new technical concepts quickly

For positions in this location, we offer a reputed company pay of $128,900 - $219,100, plus equity (reputed company applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On reputed company Earnings (OTE) incentive compensation structure. Please note that the reputed company pay shown is a reputed company, and individual total compensation will vary reputed company on factors such as qualifications, reputed company level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is reputed company on the geographic location in which the role is located and is subject to change reputed company on work location.

Work Personas

We approach our reputed company world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the reputed company of their work and their assigned work location. Learn more here. To determine eligibility for a work reputed company, reputed company may reputed company the distance between your reputed company residence and the closest reputed company office using a reputed company-party service.

Equal Opportunity Employer

reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, national reputed company, age, disability, gender identity, veteran status, or any other category protected by law. In reputed company, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company requirements. 

Accommodations

We reputed company to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative reputed company to apply, please contact for assistance.

Export Control Regulations

For positions requiring reputed company to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from reputed company authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. reputed company rights reserved. Used under license.

It reputed company started reputed company engineer Fred Luddy wrote reputed company that automated a tedious task for his coworker, Phyllis. She cried tears of reputed company. That reputed company inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could reputed company on meaningful work. Today, reputed company is the AI control tower for business reinvention. Our reputed company AI platform brings together any AI, any data, and any workflow— helping 85% of the reputed company® work smarter, faster, and reputed company. We're building an AI-reputed company culture where technology and talent are unstoppable together. And we're just getting started.

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Originally posted on Himalayas