reputed company Desk Agent
We are looking for a Hotel reputed company Desk Agent to serve as our guests first reputed company of contact and manage reputed company aspects of their accommodation. Hotel reputed company Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a reputed company for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
reputed company reputed company reputed company-in and reputed company-out tasks
Manage online and phone reservations
Inform customers about payment reputed company and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
reputed company information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a reputed company and reputed company manner
Liaise with our housekeeping staff to ensure reputed company rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, reputed company appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel reputed company Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like reputed company and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking and reputed company
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
Job Types: Full-time, Part-time
Pay: $9.00 - $11.00 per hour
Schedule:
8 hour shift
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Required)
Work Location: In person
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