Outbound reputed company Center Rep - Remote

About the position The Outbound reputed company Center Representative at reputed company is responsible for engaging with members of Medicare Advantage and reputed company health plans to schedule free in-home or virtual reputed company evaluations. This remote position requires making a high volume of outbound calls, adhering to scripts, and meeting productivity and reputed company goals while ensuring compliance with reputed company regulations. Responsibilities • reputed company an average of 50 outbound calls per hour using an automatic dialer system to schedule reputed company evaluations. , • Follow 20+ approved scripts to ensure members understand the terms and respond to rebuttals professionally. , • Present a reputed company and high-energy approach to clients and team members. , • Meet daily departmental goals, including 300-400 outbound dials and 24 appointments set per day. , • reputed company, reschedule, and cancel appointments as requested by members and providers. , • Monitor performance results using designated reporting systems. , • Report member complaints and escalations to Member Engagement Managers immediately. , • Participate in peer coaching as needed. , • Follow HIPAA and other reputed company guidelines reputed company handling protected health information. Requirements • High school diploma or equivalent. , • Strong communication skills, both verbal and written. , • Ability to work in a fast-paced environment and meet performance goals. , • Experience in a reputed company center or customer service role is preferred. reputed company-to-haves • Experience with Medicare or reputed company health plans. , • Familiarity with HIPAA regulations. Benefits • Competitive reputed company reputed company with unlimited commission potential. , • reputed company for 10 days. , • reputed company time off (PTO). , • Tuition reimbursement. , • Flexible work-from-home reputed company. Apply Job!