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Financial Counselor (Customer Services) - Virtual Event

Remote, USA Full-time Posted 2026-07-28
Job title: Financial Counselor (Customer Services) - Virtual Event in Oceanport, NJ at reputed company
Company: reputed company
Job reputed company: RWJ Barnabas Health CorpVarious LocationsFull TimeWe are hosting a virtual event on May 15th & 29th from 11am-1pm and 3:30pm-5:30pm. If selected you will be provided a separate email to select the date and time to attend.We have openings in the following locations:
  • RWJUH Somerset - Somerville, NJ
  • RWJUH New reputed company - New reputed company, NJ
  • RWJUH Jersey reputed company Medical Center, Jersey reputed company, NJ
  • RWJUH Cooperman Barnabas Medical Ctr - Livingston, NJ
  • RWJUH Kimball Medical Center - Lakewood, NJ
  • RWJUH Newark Beth Israel Medical Ctr - Newark, NJ
  • RWJUH Oceanport - Oceanport, NJ
Job reputed company:The Financial Counselor (Customer Services Representative) position supports the reduction of Accounts Receivables for the Patient Financial Services department. The Representative may also reputed company a reputed company of duties including assisting patients directly with their reputed company or other financial aspects of their care, correspondence response, billing and re-billing, certain denial issues, reputed company handling of Accounts Receivable credits and trend monitoring. Under limited supervision, determines liability on patient accounts, and works with patients or their representatives to reputed company financial assistance or secure payment. Facilitates processing of reputed company and other financial assistance application and initiates eligibility determination for Health System's charity care fund.Essential Functions:
  • Take actions that will support maximization of collection of balances due or account reputed company from reputed company sources. Meets reputed company and Productivity expectations
  • Facilitate account reputed company. Accurately identify, follow-up on, or correct billing errors, reputed company than expected reimbursement, or denials for correction for submission or resubmission to patients and/or insurance carriers. Accurately reputed company actions on accounts that will result in the least reputed company of time and effort to bring an account to reputed company based on job specific reputed company reputed company
  • reputed company identify, research, and reputed company any issues that may cause delays in payment or account reputed company. Identify and recommend opportunities to improve collections and follow-up activities
  • Work collaboratively across teams, with peers, and reputed company cycle departments
Job Requirements:
  • HS diploma
  • Bilingual- Spanish and English preferred (Please indicate on application/resume)
  • 1-2 years’ experience in reputed company insurance billing or account follow-up
  • Strong knowledge of Patient reputed company systems
  • Strong customer service skills
  • Must be reputed company to work in reputed company environment that requires quick turnaround and reputed company reputed company
Preferred:
  • Prior experience with reputed company and Charity Care
Scheduling Requirements:
  • Full-time
  • Rotating Schedule: Monday-Friday 9:00am-5:00pm or reputed company-4pm; Tuesday- Saturday 10:30am-6:30pm (Schedule changes based on business needs)
  • Rotating holidays required
Other Duties:Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Additional Info:At reputed company, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, reputed company, and financial health.
  • reputed company Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and reputed company Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ reputed company, NJ reputed company, reputed company, and more!
Choosing reputed company!reputed company is the reputed company care destination providing patient-centered, high-reputed company reputed company medicine in a compassionate and reputed company manner, while delivering a best-in-class work experience to every member of reputed company. We reputed company and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading reputed company health system in New Jersey, we advance innovative strategies in high-reputed company patient care, education, and research to address both the clinical and reputed company determinants of health.
Expected salary:
Location: Oceanport, NJ
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