CDA-Private Applicator Administrative Assistant (Administrative Assistant II)

Department Information Who we are: Agriculture is a part of all our lives. When you eat, put on clothes, or care for an animal--your life is touched by agriculture. Colorado's food and agriculture industry generated $47 billion of economic activity in 2019 and supports nearly 5% of the state's workforce. CDA is proud to be a part of such an important industry. Mission: The CDA's mission is to strengthen and advance Colorado's agriculture; promote a safe and high-quality food supply; protect consumers; and foster responsible stewardship of the environment. Core Values: Partnership, Service, Professionalism, Proactivity, and Respect CDA Wildly Important Goals: To accomplish our mission, CDA focuses on four "wildly important goals:" Goal 1: Advancing Local Food Access Goal 2: Expanding Water-Resilient Agriculture Goal 3: Supporting the Next Generation in Agriculture Goal 4: Advancing Animal Health and Welfare We use these goals to focus and align the daily work of our staff in support of Colorado farmers and ranchers. Learn more about our Department and our wildly important goals in our performance plan on our website. What you get from us: In addition to a great work location and rewarding and meaningful work, we offer: Strong, secure, yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Plan plus optional 401(k) and 457 plans (www.copera.org) Medical and dental health plans (https://stateofcoloradobenefits.com/) Employer supplemented Health Savings Account ($60 per month) Paid life insurance, plus additional optional life insurance options Paid Short Term Disability and optional Long Term Disability coverage 11 paid holidays per year plus generous vacation and sick leave accruals BenefitHub state employee discount program Employee Wellness program State of Health Excellent work-life programs, such as flexible schedules, remote work opportunities, free parking, professional development and more. To learn about the total compensation package for State government employment visit: https://www.colorado.gov/dhr/totalcompensation Equity, Diversity, and Inclusion The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Learn more about our commitment to equity, diversity and inclusion by visiting our EDI Homepage: https://dpa.colorado.gov/about-us/edi Description of Job Organizational Purpose: This work unit exists to enforce the Pesticide Act and the Pesticide Applicators' Act. The statutes enforced deal with consumer protection and environmental protection concerning the distribution and use of pesticides and the commercial application of pesticides as it relates to agricultural chemicals. Major Objectives of the Position: This position exists to provide office support for enforcement of the provisions of the Pesticide Applicators' Act and its associated rules and regulations pertaining to the regulation of pesticide applicators. To implement the governing laws and regulations as they pertain to the private pesticide applicator program through the examination, licensing and renewal process of all private pesticide applicators in the State of Colorado. Provide back-up support for the examination and licensing of certified operator, qualified supervisor and commercial applicator businesses. Primary Duties Pesticide Applicator Licensing: Receives, reviews, processes, and approves or rejects/returns applications for licensure from pesticide applicators, with the primary focus being private applicators. Reviews and assess' experience of applicants for compliance with Pesticide Applicators' Act and determine appropriate license level. Reviews and responds to private applicator internet site activity, including online study guide orders and license applications. Accounts for fees received. Run reports for inspectors and program coordinator. Trains others in position Responds to calls and questions regarding the licensure process and provides direction as necessary. Continuing Education Credits (CECs) Generates and mails CEC status letters at least once a year, post continuing education credits for licensed pesticide applicators, file attendance forms. Generates and mails CEC workshop notifications to pesticide applicators throughout the workshop season, with their priority being on private pesticide applicators. Pesticide Applicator Examination: Implements and interprets the Pesticide Applicators' Act by reviewing and evaluating applications for examination for pesticide applicator licenses and determining compliance of such applications. Reviews and assess' experience of applicants for compliance with Pesticide Applicators' Act and determine appropriate exam and license level. Instructs applicants and enforces testing guidelines, throughout the licensing examination process. Selects appropriate exams; administers, proctors and grades exams. Enter applicator records into appropriate database. Creates and maintains related hard and soft files. Works with on-line testing company to address on-line examination approvals, questions, issues, and scheduling of applicators. Responds to calls and questions regarding the examination process and provides direction as necessary. Administrative Support - Inspection Data Entry: Enter inspections and enforcement actions into the software tracking system as needed. Run reports for inspectors and external clients. Order supplies and print jobs for this position and others in the pesticide applicator group. Crosstrain in Commercial Applicator Business Licensure processes and Qualified Supervisor and Certified Operator licensure to provide backup for other positions in the pesticide applicator group. Provide reports for program coordinator and section chief as requested. Receive and respond timely to hard copy mail, faxes, email, voice mail, telephone calls and walk in clients. Monitors the supply of Private Applicator Study Guides for sale and resupplies when necessary. Makes recommendations to the Certification and Training Program Manager to improve program efficiencies. Revenue tracking I CRN's I database maintenance: Review and account for renewals and licensing revenue receipts for section on a day to day basis. Submits deposits to fiscal for physical licensure payments received daily. Tracks receipts over month/year, immediately responds to questions regarding CRNs to ensure revenues can be posted monthly to each applicator's account, ensures the appropriate revenue code is correct. Completes and organizes correspondence and computer projects as assigned. Provides assistance in development, testing and implementing new procedures for computer and licensing programs / Colorado Interactive or other. Operates and maintains various office computers and office machines. Program back-up - maintenance: Provides full service back up for the 200 and 93 Administrative Ill positions, which exists to provide for the licensing and/or registration of commercial, limited commercial, public applicators. pesticide sensitive individuals and private pesticide applicators. Verifies insurance validity, expiration dates and insurance amounts to maintain proper licensing requirements. Compiles lists and reports, presents this information in test report and lists formats for publication/distribution by using database management systems, self-defining reports and Google suite programs. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Residency Requirement: This posting is only open to residents of Colorado at the time of application. This position is advertised in line with the Governor's executive order focused on skills-based hiring practices that focuses on the knowledge, skills, and abilities specific to the job and aligns the hiring process accordingly. Skills-based hiring reduces potential barriers for applicants and allows for reduced bias in the hiring process by providing a direct description of skills that are unique to the duties assigned to the position with a recognition that the applicant may have developed these skills through education, training, or past experiences. Salary: Hourly: $19.16 - $22.99 Annually: $39,852.00 - $47,820.00 Minimum Qualification:Proven Experience, Knowledge, Skills: Two (2) years of experience as administrative support in an office setting OR Education and Experience: A combination of education and experience as administrative support equal to two (2) years of experience Preferred Qualifications: Relevant experience working for the State of Colorado. Conditions of Employment: Must be a resident of the state of Colorado at the time of application. Required Competencies (Knowledge, Skills and Abilities): Excellent interpersonal, communication and customer service skills Detail oriented. Excellent communication skills; able to communicate effectively and articulately in writing and orally with diverse communities in all corners of the state. Work well under pressure. Strong relationship management skills and excellent representation of the department in community interactions. A proven track record for developing and maintaining trusted relationships with stakeholders and industry experts. Excellent negotiation and consensus building skills. Proactive approaches to problem-solving and with strong decision-making capability. Highly resourceful team-player, with the ability to also be extremely effective independently. Proficient use of Microsoft Office and Google Suite Proficient in database manipulation and administration Excellent customer service skills, in person and over the phone Interpersonal skills and communication will be assessed in the interview. Important Information: Part of, or the entire selection process for this position will involve a review of the information you submit in your application materials. Therefore, it is paramount that in the experience portion of your application, you describe the extent that you possess the education, experience and competencies outlined in the job announcement as well as the special and/or preferred qualifications. Failure to include adequate information or follow instructions may prevent you from competing in subsequent measures used to arrive at a top group of applicants. Please submit the following: Online application (completed fully) describing how you meet the minimum qualifications OR If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application. Paper applications must be received (either by US mail or email to mary.hunt@state.co.us by the closing date and time of the application period listed on this announcement. DD214 (if applicable) Unofficial copy of transcripts (if applicable) Factors that will be assessed: Technical Competence - Technical experience as it relates to the duties outlined in this job announcement Depth and Breadth of Experience - Experience that covers multiple areas outlined in this job announcement. Experience should be varied and not one dimensional and demonstrate a wide range of community involvement. Job Fit - Experience will be evaluated to determine how well your past experience aligns with and meets the business needs of this position. Current experience is preferred. APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules. Supplemental Information Im... Apply tot his job