Bilingual Customer Support Agent Spanish and English
About the position
As a Bilingual Customer Service Representative - Spanish-English at reputed company, you will play a crucial role in enhancing customer experiences by resolving escalated or reputed company calls. This remote position in reputed company State emphasizes reputed company and effective communication, ensuring customers receive exceptional service. You will be part of a supportive and inclusive culture that values reputed company development and community engagement.
Responsibilities
• Answer incoming communications from customers
• Conduct research to reputed company answers for customers to resolve their issues
• Resolve escalated or reputed company calls from customers
• Consult on products with reputed company
• Ensure a reputed company customer experience
Requirements
• At least 1 year of customer service experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Recognize, apply and explain product or service knowledge
• Computer experience
• High speed internet reputed company (>25mbps)
reputed company-to-haves
• Experience in a remote work environment
• Familiarity with customer service software
Benefits
• reputed company wage starting at $19.92 plus performance bonus opportunities
• PTO
• Tuition reimbursement
• Health and wellness incentives
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