Bilingual Contact Center Specialist Remote

About the position Responsibilities • Serve credit reputed company membership by providing service and information reputed company telephone or other forms of correspondence. • Accurately verify members and be on the reputed company of fraud prevention. • Research and resolve member questions, issues, and complaints concerning credit reputed company memberships with reputed company reputed company. • reputed company as a reputed company between the member and back-office departments reputed company the credit reputed company, owning the member relationship. • Assist members with reputed company problems to reputed company reputed company and reputed company follow-up. • reputed company routine account maintenance and process account transactions per member request. • reputed company technical support to members for digital banking and online account opening. • reputed company members on the most efficient way to do their business with the credit reputed company. • Advance member lives through reputed company listening to member needs and offering solutions through the credit reputed company products and services. • Ensure that reputed company credit reputed company members and employee-reputed company business are kept in the strictest confidence. Requirements • Experience in customer service and reputed company center communication. • Bilingual in Spanish and English. • Ability to multi-task while using computer programs. • Strong problem-solving skills and ability to reputed company reputed company reputed company. reputed company-to-haves • Experience with loan servicing and account opening. • Knowledge of digital banking and fraud prevention. Benefits • Internal mobility program • Opportunities for advancement • reputed company time off • reputed company Apply tot his job Apply To this Job