Robert Half Remote Product Specialist 1 in Cedar Rapids, Iowa

[ad_1] Description If supporting local and field users is among your skills, consider Robert Half’s opening for a Help Desk Analyst. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Cedar Rapids, Iowa area and is a long-term contract / temporary opportunity. What you get to do every day • Independently investigate and implement solutions to technical issues • Contribute IT support for productivity software, operating systems, and a variety of other applications used internally • Pinpoint recurring technical issues and present solutions to address the root of the problems • Reply and follow up on technical help tickets submitted via phone, email, and walk-ups Requirements – Experience with IT support ticketing systems • Experience installing and configuring operating systems, networked and local printers, and business applications • Background in user administration and bug fixing in a client server environment • Familiarity with basic networking concepts • Connectivity Problems experience highly desired • Proven knowledge of Email Correspondence • Well-founded grasp of Basic Troubleshooting • Connectivity experience • Comprehensive knowledge of Call Center Customer Service • General familiarity with Network Troubleshooting • Proficiency in Internet Browsers • Multi-browsers experience • Strong problem-solving skills Technology Doesn’t Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) . [ad_2] Apply tot his job Apply To this Job