Principal Associate; Project Management (Hybrid)
About the position
Responsibilities
• Manage small to medium scale program deliveries that impact the Authorizations Platform.
• Collaborate with all levels of the organization to monitor and manage the critical path, plan contingencies, facilitate scope changes, and control resource expenditure.
• Report on program and feature delivery progress, managing escalations and impediment resolution.
• Build and maintain high trust relationships with partner teams across the Enterprise to keep abreast of current strategies and manage work in progress.
• Maintain a governance model to manage the portfolio and facilitate prioritization of most critical initiatives, managing stakeholder community expectations.
• Manage intake and prioritization from LOBs requiring horizontal support from the Authorizations Platform, coordinating across job disciplines.
• Identify Jira tagging/reporting issues and work across product teams to troubleshoot access, data entry & reconcile Jira.
• Strategic thinking to re-imagine existing operations in order to drive towards more efficient & productive solutions, processes & outcomes.
Requirements
• Bachelor's Degree
• At least 3 years of Project Management experience.
Nice-to-haves
• Master's degree or an advanced certification (PMP, Lean, Agile, Six Sigma, CSM, AWS CCP)
• 5+ years of experience in Program, Process, or Product Management
• 2+ years experience in financial services and the consumer credit card industry
• 2+ years of experience working with software engineering teams
• 1+ year of experience working with Product and Technology teams, including tracking data and reporting on key performance metrics
• 1+ year of Jira experience.
Benefits
• Comprehensive health benefits
• Financial benefits including performance-based incentives
• Inclusive workplace environment
• Support for total well-being.
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