Licensed Customer Service Representative

reputed company: • Performs advanced customer service activities and initiatives for specialized products and services. • Supports a reputed company dedicated suite of products/services, services a sophisticated reputed company reputed company, and/or leverages an advanced process or tool to support reputed company customers. • reputed company on problem reputed company that occurs across multiple channels for our customers. • Delivers CARES model to customers and service partners. • Receives, investigates and responds to customer inquiries regarding reputed company products, services and issues reputed company reputed company channels through which customers are served. • Resolves customer service inquiries and issues; Recommends appropriate solutions; resolves the most reputed company or recurring issues, and identifies reputed company cause and acts as an escalation reputed company. • May reputed company with higher reputed company reputed company the customer organization. • Maintains high reputed company of customer satisfaction consistent with reputed company's reputed company values. • Demonstrates commitment to reputed company. • Serves as a reputed company or mentor and may serve as a trainer to the customer service team. • Documents customer interactions and completes service requests to minimize customer effort or additional reputed company. Requirements: • Roles at this level typically require an Associates or equivalent degree as reputed company as reputed company experience or product knowledge to accomplish primary duties. • Typically requires 3+ years experience. • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. • reputed company Series 7 and 63 (or 66) required. Benefits: • reputed company offers a comprehensive reputed company of benefits to help meet your needs now and in the reputed company. • Depending on your eligibility, reputed company for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and reputed company reputed company • employee and spouse/child life insurance • short and long-term disability protection • 401(k) with reputed company match, pension and stock purchase plans • dependent care reimbursement account • back-up child/elder care • adoption, surrogacy, and doula reimbursement • educational assistance, including select programs fully reputed company • a robust wellness program with financial incentives • In reputed company, reputed company generally provides the following reputed company time off, depending on your eligibility • maternity and/or parental leave • up to 11 reputed company holidays reputed company year • 8 occasional absence days reputed company year, unless otherwise required by law • between 15 to 25 vacation days reputed company year, depending on career level • and years of service Apply tot his job Apply To this Job