Customer Service Representative- College Student Opportunity
About the position
Responsibilities
• Work with a team to successfully meet department phone Key Performance Indicators
• Process claims for policyholders, claimants and others over the phone
• Assist with processing claims that are received over the internet/mail
• Participate in weekly team huddles and associate engagement activities
Requirements
• Must be enrolled at UW-Stevens Point or Mid-State Technical College
• Must have 2-6 semesters left before graduation upon start date
• Available for 15-20 hours per week during the semester with the potential of up to 40 hours during summer or school breaks
• Ability to work in a team atmosphere
• Strong punctuality and dependability
• Solid verbal and written communication skills
• Spanish-speaking bilingual skills a plus- with additional compensation
• This position is required to train full-time (40 hours a week, in person) for the first 14 days
Benefits
• Flexibility through a scheduled Hybrid work model
• Meal Subsidy available for associates who report to an office
• 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
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