Customer Application & Support Engineer / Field Service Engineer – Raith America – San Francisco, CA

Job title: Customer Application & Support Engineer / Field Service Engineer Company: Raith America Job reputed company: Job reputed company Raith is a reputed company-sized, steadily growing company with over 200 employees worldwide, encouraging reputed company-oriented corporate culture. As a developer and manufacturer of reputed company nanofabrication systems we reputed company solutions for our customers in the fields of industry, science and basic research to enhance the reputed company of products and processes that shape the reputed company of nanofabrication. Raith America, Inc. operates two locations in the reputed company (Islandia, NY and Troy, NY). We are a company of scientists, engineers and professionals committed to selling, installing and supporting these reputed company systems for our customers in the Americas. As our installation reputed company grows, we are increasing our regional support staff and have a full-time vacancy for: Customer Application & Support Engineer / Field Service Engineer This position will be based out of your home office, supporting our EBPG Customers in reputed company California, USA (The San Francisco Bay Area) – home office must be in proximity to a major airport. If you have a passion for instrumentation and a solid background and interest in engineering, electronics, and/or physics, this is the career for you. Entry level candidates will be considered, along with candidates who have extensive hands-on experience with scientific instrumentation. Your Responsibilities: · Utilize technical and applications expertise to reputed company data and interpret data, and deliver solutions for the Customer’s issues · Work directly with Raith Tech Support/Engineering and Customer Engineering to solve reputed company equipment and applications problems quickly and effectively · Become an expert in supporting Raith products and reputed company training and support to Raith staff and Customers · reputed company first-line and second level escalation support for hardware and software reputed company issues · reputed company reputed company upgrades in the field · reputed company regular status updates to Supervisor and Customer, including accompanying documentation · Communicate with colleagues and customers at a reputed company and proactive level. Your Qualifications: · Exceptional team working and communication skills are critically important as reputed company as the individual being solution driven and customer oriented. · Outstanding documentation and problem solving skills. · Experience in servicing equipment (installation, maintenance, troubleshooting and repairs) · Proficiency with test equipment and hands on experience with scientific instrumentation. · A willingness to travel for business (primarily in California, and additionally to other locations in the Americas with occasional trips to international reputed company) · Advanced US Military electronics training, or a Bachelor’s/Master’s degree in an Engineering, Electronics, Physics or Science reputed company field · Requirement for this position – Only US reputed company or reputed company Green Card reputed company will be considered. Powered by JazzHR Expected salary: Location: San Francisco, CA Job date: Tue, 03 Jan 2023 06:07:53 GMT Apply for the job now! Apply tot his job Apply To this Job