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Office Manager

Remote, USA Full-time Posted 2025-11-03

THE COMPANY

Acumen, LLC provides government agencies with high-quality, impartial research and analytical tools to inform decision-making. The activities that we perform reflect the general principle that providers, policy makers, and public citizens should have the best available evidence upon which to base their choices.

THE TEAM

Within the organization, the Administrative Operations (AdminOps) team ensures smooth and efficient workflow across all departments. They manage administrative tasks, coordinate office operations, and provide essential support to employees and leadership, enabling them to focus on their core responsibilities while maintaining a well-structured and productive work environment.

THE ROLE

The Office Manager is responsible for the efficient functioning of the office through a range of administrative, financial, facilities, and managerial tasks. This position designs, implements, monitors, and revises office policies and procedures to ensure efficient operations within the company.​ This position also offers opportunities to mentor and manage junior employees.

This is a dynamic role that would be best-suited for someone with a can-do attitude who can wear many hats.

The role includes ensuring effective communication between team members, other Acumen teams, and Acumen leadership. The role also includes providing overall support for Acumen employees, and directing them to the appropriate avenue for their needs.

The Office Manager role is particularly suited for critical thinkers who are able to see the big picture of running an office, while also being able to hone in on individual issues before they develop into larger problems. The role is suited for individuals who are interested in and skilled at office operations, and able to serve as a mentor for junior employees while balancing a large workload with a variety of skillsets required.

WHAT YOU’LL DO

  • Execute large-scale events with support from the Events Planning Committee
  • Promote and maintains team cohesion, allocates and manages tasks and resources, and mentors, motivates, develops, and manages the performance of junior employees, with support from more senior employees. Ensures all tasks assigned to junior employees are completed correctly and in accordance to due dates.
  • Design, implement, monitor, and revise office policies, procedures, and standards
  • Coordinate with Finance to determine quarterly expense projections, schedule expenditures, analyze variances, and take corrective action, with support from more senior employees.
  • Play an integral role in emergency planning and evacuations – serves as lead Floor Warden and ensures building safety training is up to date for all employees. Participation in annual fire drills as company representative.
  • Maintain company apartment, coordinating cleanings and key checkout/return.
  • Actively ensure employees and work comply with company policy and applicable laws and regulations
  • Perform general administrative duties such as copying, faxing, filing, sorting mail, answering/screening incoming calls. Provides full coverage for front reception desk.
  • Thoroughly clean offices, conference rooms, classroom, kitchens, and other common areas
  • Maintain storage areas and cleaning equipment, materials, and supplies in a safe and orderly manner to ensure staff and visitor safety
  • Maintain full asset inventory and provides annual Statement of Values to finance.
  • Respond promptly and independently to requests for basic office maintenance, repairs, supplies, and cleaning needs from employees
  • Proactively inspect the building, offices, and common areas and reports any safety, sanitation, fire hazards, or other issues to the Facilities Manager
  • Set up, arrange, and move equipment, furniture, etc., for employee workstations as well as to prepare for company events such as workshops and meetings.
  • Manage and coordinate multiple project schedules to facilitate timely achievement, accuracy, and completeness of results
  • Monitor suite security/building systems as 1st POC (i.e. requesting security surveillance footage, logging visitors and badge scans, programming key cards)
  • Perform basic troubleshooting, computer equipment replacement, and escalation of issues to the appropriate IT staff member as necessary.
  • Perform other duties as assigned.

    • A TYPICAL DAY

  • You start with your daily opening routine, catching up on all inboxes, balancing daily office responsibilities and food programs, and addressing any urgent priorities.
  • You then run the front desk throughout your day, where you will provide employee support while managing administrative tasks at your workstation. You’ll be serving as the point of contact for in person employee needs, as well as any visitor requests. You will be responsible for managing your personal workload while providing overall office support.
  • Later in the day, you manage facilities tasks, like updating the office inventory, or setting up a workstation for a new employee. You’ll perform any required maintenance on office appliances, or help an employee with a monitor screen that isn’t working, etc.
  • You end with your daily closing routine, ensuring that everything is in order for the next day.

    • WHO YOU ARE

  • Qualifications required to be successful in the role:
  • Bachelor’s degree or equivalent relevant experience
  • 5 years of work experience in an administrative/office management role
  • 3 years of leadership experience:
  • Excellent organizational skills, attention to detail, and communication
  • Adept at Microsoft Office Suite
  • Proficient in prioritizing tasks, exercising sound judgment, and meeting deadlines in a fast-paced environment
  • Able to thrive in an environment with high levels of responsibility as a self-starter
  • Strong interest in running an office, and enjoy playing a supportive role
  • Strong leadership and managerial skills – excellent interpersonal skills and proficient at working both independently and in a team-oriented environment
  • Skilled in demonstrating critical thinking and problem-solving
  • Experienced in recruiting, training, and mentoring employees
  • Able to work occasional evenings and weekends, on call 24/7 for office emergencies
  • Adept at enforcing department and company policies, workflow, and operating procedures
  • Skilled in budget management and managing service contract requirements
  • Able to meet the physical demands of facilities work, including standing, walking, and lifting heavy objects of at least 25lbs
  • Able to perform basic appliance maintenance and repairs
  • Punctuality and daily onsite presence mandatory
  • Ideally you will also have:
  • Interest in health and social policy
  • Commitment to developing and sustaining office culture

    • Additional Information

    Please note, this is an fully onsite position is available in our Los Angeles office.

    We are excited to review your application and look forward to seeing how you can contribute to our mission!

    Compensation

    The salary range for this position is $72,000- $82,000.

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