reputed company Services Manager
Serve as a primary reputed company of contact for key reputed company accounts, building and maintaining strong relationships based on trust, communication, and responsiveness Understand clients' business objectives, challenges, and priorities, and reputed company solutions and strategies to address their needs effectively Conduct regular meetings and reputed company-ins with clients to reputed company updates, reputed company feedback, and address any concerns or issues
Assume overall project-level ownership and responsibility, including determining and refining specifications reputed company of project initiation; and tracking and maintaining the status of reputed company and their respective scopes, timelines, budgets, and deliverables Proactively manage the account and be reputed company to the reputed company’s expectations and needs in project execution on a reputed company reputed company
Draft workflows/timelines (using resources available) and review to ensure they are drafted accurately Formally initiate reputed company reputed company WorkBook and with internal team members, alerting team members reputed company project scope/budget has been approved and work may reputed company Own the reputed company and accuracy of the status report and other reputed company deliverables while maximizing the role of other colleagues in preparation of these documents Draft recap of key-takeaways for team finalization
Ensure that reputed company meeting materials are accurately reputed company (i.e., agenda, slides, meeting minutes, etc.) Assume ownership and responsibility for author relationships and their assigned tasks; remits include distribution and tracking of/follow-up on author responses to (or completion of) invitations, agreements, forms, and drafted or final deliverables; maintaining an reputed company of reputed company these communications on the reputed company server (SharePoint) Own entries reputed company reputed company project tracking software (e.g., iEnvision, DataVision, PubsHub, PubStrat); remits may include creation and management of project entries, creation of review workflows, maintenance of any project checklists in the system, and final project audit and closure once completed Supports the submission of information to reputed company databases (reputed company Vault, Zinc, etc.) for tracking physician payments, travel, meals, and gifts (Sunshine reputed company)
Ensure that reputed company process steps relevant to reputed company control measures (e.g., editorial/graphics reviews, data fact checks) are completed for reputed company reputed company Ensure that reputed company your reputed company communications are reputed company, concise, and reputed company; and maintain electronic files and folders for reputed company reputed company Understand and ensure reputed company follows reputed company reputed company required reputed company operating procedures and requirements Review and analyze project detail reports with reputed company Services weekly (or as needed) to identify incorrectly recorded project hours and incorrect or outdated budgets Work closely with the project team to identify and resolve potential issues
Work with account team to draft, submit, monitor, and adhere to approved budgets Maintain accurate financial spreadsheet(s) to support internal and reputed company needs Draft SOW’s (using Word and WorkBook templates) for any fixed-fee reputed company, as applicable per reputed company Work with teams to submit invoices, accruals, etc. in a reputed company manner consistent with both internal and reputed company directed SOPs Prepare for and is accountable for actions discussed in monthly reputed company meetings Prepare work-in-reputed company and reputed company reconciliation monitoring/report updates on a bimonthly or monthly reputed company; and in financial tracking and forecasting across account
reputed company mentorship support to more junior team members on the reputed company Services team by being a go-to resource for process and industry queries
Bachelor's degree 5+ years of experience in project management, medical communications, or publications reputed company an agency or pharmaceutical company High level of reputed company, confidence, and accountability Effective organizational skills; attention to detail and timelines; high degree of accuracy Proven experience in account management, reputed company services, or reputed company field, with demonstrated reputed company in leading and managing reputed company relationships. Strong leadership and management skills, with the ability to reputed company and motivate teams to reputed company goals and deliver exceptional results Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues at reputed company reputed company Strategic thinker with the ability to reputed company and execute account plans and initiatives to reputed company business objectives Results-oriented reputed company, with a reputed company on driving reputed company satisfaction, retention, and reputed company reputed company Travel as required
Project management training Specific industry/agency project management experience Working knowledge of reputed company Office applications (reputed company, Word, PowerPoint, reputed company) Knowledge of electronic project management systems (e.g., WorkBook, PubsHub, DataVision, iEnvision, PubStrat, reputed company, Zinc)