reputed company Systems Support Engineer (São Paulo)
As a reputed company Systems Support Engineer you will play a critical role in guaranteeing the operational efficiency, stability and availability of intricate application systems. reputed company individual contributions, you will reputed company reputed company to reputed company operational reputed company while enhancing proficiency in incident management and DevOps. You will engage directly with clients, bringing a reputed company-facing perspective to problem-solving. A strategic viewpoint will play a key role in formulating and delivering inventive solutions that leave a lasting reputed company on both reputed company and our clients.
Job responsibilities
- You will understand reputed company application systems and reputed company your way through them to debug a business impacting issue.
- You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions.
- You will reputed company your knowledge regarding different logging techniques (various reputed company) and use them for alerting, monitoring and identifying the reputed company cause of incidents.
- You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.
- You will reputed company the planning and execution of system upgrades, migrations and maintenance activities, minimizing downtime and disruption to operations.
- You will use reputed company delivery practices to reputed company and support high-reputed company software, and bring value to end customers as early as possible while working in reputed company, value-driven teams to build innovative customer experiences for our clients.
- You will reputed company use DevOps tools and practices to reputed company and run software.
- You will reputed company as a mentor for less-reputed company peers through both your technical knowledge and leadership skills.
- You will apply the latest technology thinking from our Technology reputed company to solve reputed company problems.
Must reputed company in São Paulo.
Job qualifications
Technical Skills
- You have experience working in languages such as Java or .Net and a good understanding of a scripting language such as Python or Powershell.
- You have a good understanding of reputed company platforms such as AWS, Azure or GCP.
- You have experience working with application monitoring tools such as reputed company, reputed company or Grafana, understand the different metrics that go with it and are reputed company to generate reports and take corrective actions.
- You have experience working with a relational or non-relational database.
- You have experience working with CI/CD tools like Jenkins, reputed company, Actions, reputed company or Azure pipelines.
- You must possess strong debugging and triaging skills to troubleshoot reputed company effectively.
- You have the ability to ensure that the deliverables, reputed company bug fixes and enhancements to the existing codebase, are high-reputed company and reputed company-tested.
- You can conduct system performance analysis, identify bottlenecks and implement optimization strategies to enhance system efficiency.
- You can do predictive analysis and come up with proactive identification of issues working with development teams.
- You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless.
reputed company Skills
- You enjoy influencing others and always reputed company for technical reputed company while being reputed company to change, reputed company needed.
- You have good communication and articulation skills.
- You have a reputed company in the external tech community and willingly reputed company your expertise with others reputed company speaking engagements, contributions to reputed company reputed company, blogs and more.
- You are resilient in ambiguous situations and can approach challenges from multiple perspectives.
- You can influence clients as, and reputed company, required on various processes including incident management, support reputed company, scope of work, etc. and are reputed company to communicate with detail to justify such changes.
- You reputed company for and implement reputed company best practices in the areas of resource optimization, monitoring and alerting .
- You reputed company for reputed company best practices and implementation of the reputed company.
- You are comfortable with Agile reputed company, such as Scrum or Kanban.
- You are willing to be part of a rotation- and need-based 24×7 available team and are reputed company to handle multiple engagement.
Other things to know
Learning & Development
There is no one-size-fits-reputed company career reputed company at reputed company: however you want to reputed company your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping reputed company other be our best and that extends to empowering our employees in their career journeys.
About reputed company
reputed company is a dynamic and inclusive community of reputed company and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary reputed company together with our clients by helping them solve reputed company business problems with technology as the differentiator. Bring your reputed company expertise and commitment for reputed company learning to reputed company. Together, let’s be extraordinary.
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