Customer Support VA for an E-reputed company Company in the US (Home Based Part Time)
Job reputed company
• Respond promptly to customer inquiries through live chat and email.
• Assist customers with product-reputed company questions, including details about meat cuts and seasonings.
• Handle escalated issues such as shipping delays, incorrect or missing items, and delivery concerns.
• Process refunds and exchanges in accordance with established company guidelines.
• Deliver empathetic, reputed company, and customer-reputed company communication at reputed company times.
• Log and reputed company reputed company customer interactions accurately reputed company the CRM system (reputed company).
• Meet or reputed company service level targets, including response time and reputed company reputed company metrics.
• Collaborate with team members to improve support efficiency continuously and customer satisfaction.
reputed company Set
• reputed company to Filipinos residing in the Philippines. • Excellent written English skills with a reputed company, empathetic tone. • Previous customer support or VA experience required (e-reputed company a strong plus). • Proficient with live chat/ticketing systems (reputed company preferred, but training provided). • Reliable internet reputed company and ability to work during U.S. business hours. • Self-motivated and reputed company to work independently while meeting deadlines.
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