Senior Manager, UX Design - Stores: Lead UX Innovation for In-Store Experiences

Join the Target Team: Where Design Meets Innovation

Are you a seasoned UX design leader with a passion for creating seamless and intuitive experiences? Do you thrive in fast-paced environments and have a knack for building high-performing teams? Look no further! Target is seeking a Senior Manager, UX Design - Stores to lead our Enterprise UX team in designing and innovating in-store experiences that delight our guests and team members.

About Target

At Target, we're driven by a simple yet powerful purpose: to make everyday life a little better for our guests and team members. With a rich history dating back to 1902, we've grown into a multinational retail corporation with a strong commitment to design, innovation, and customer experience. Our UX team plays a critical role in shaping the digital experiences that bring our brand to life.

About Target UX

Target UX is a dynamic team of designers, researchers, and accessibility experts dedicated to improving and innovating our digital experiences for guests, team members, and partners. We're passionate about creating tangible, inspiring, and impactful solutions that serve all aspects of our business. As a Senior Manager, UX Design - Stores, you'll be part of this team, driving the design and experience direction for our in-store experiences.

Job Summary

As a Senior Manager, UX Design - Stores, you'll lead a team to create seamless and intuitive experiences for in-store checkout, self-checkout, guest services, returns, and loss prevention. You'll collaborate with cross-functional partners to define the product vision, develop strategies, and execute initiatives that enhance the in-store experience for both our guests and team members. With a strong background in UX design and people management, you'll be responsible for building trust, coaching, and mentoring your team to achieve exceptional outcomes.

Key Responsibilities

• Build trust and proactively partner with UX, Product, Tech, and Business stakeholders to set the stage for your team to achieve exceptional outcomes
• Lead balanced UX teams and grow their team's ability to balance multiple projects/demands
• Coach, mentor, and guide a team of individual contributors of various levels, helping them to grow and develop new skills, while increasing trust, transparency, and engagement
• Work closely with cross-functional teams to integrate design processes into the overall product development lifecycle
• Maintain high-quality standards for your team throughout the design process, including reviewing the work of the design team, conducting design critiques, and ensuring that final deliverables meet established criteria
• Champion user-centered design principles within the organization, promoting and advocating its importance

Requirements

Essential Qualifications

• 7+ years of experience in UX/digital product design with a strong understanding of the craft of design
• 3+ years of experience in a people management role, including hiring, leading, and coaching high-performing, cross-geography or remote teams
• Foundational understanding of digital retail businesses
• Experience working in large, matrixed, global or multi-national organizations a plus

Preferred Qualifications

• Demonstrated ability to build relationships and create impact through multiple levels of leadership, including other Sr Managers, Directors, and Sr. Directors
• Ability to balance short-term and long-term thinking while raising quality and team performance
• Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals
• Strong data-driven visual, verbal, and written storytelling skills with the ability to bring partners along
• Experience successfully managing many stakeholders through all phases of the design process

What We Offer

Compensation and Benefits

We offer a competitive salary range of $126,600.00 - $227,900.00, depending on experience and qualifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. We offer eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

Career Growth and Learning Benefits

At Target, we're committed to helping our team members grow and develop their skills. We offer:

• Opportunities for career advancement and professional growth
• Training and development programs
• Mentorship and coaching
• Education assistance

Work Environment and Culture

We pride ourselves on a vibrant and inclusive work environment that values diversity, equity, and inclusion. As a remote or hybrid team member, you'll have the flexibility to work from home or a Target location, depending on your role and tasks. Our culture is built on:

• Collaboration and teamwork
• Innovation and creativity
• Diversity, equity, and inclusion
• Guest obsession
• Ownership and accountability

How to Apply

If you're passionate about UX design and leadership, and you're looking for a new challenge, we want to hear from you! Please submit your application by March 14, 2024. We can't wait to learn more about your skills and experience.

Apply Now