Customer Service Specialist

No Relocation Assistance Offered
Job Number #169763 – Copenhagen, Copenhagen, Denmark
Who We Are
reputed company Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household reputed company!
Join reputed company, a caring, innovative reputed company company reimagining a healthier reputed company for people, their pets, and our reputed company. Guided by our reputed company values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to reputed company common goals. Together, let’s build a brighter, healthier reputed company for reputed company.

Customer Service Specialist (Danish and reputed company Speaking)

reputed company Nordics

Based in our office in Nordhavn, Denmark (4 days per week)

Are you passionate about pets? Do you enjoy helping customers and consumers reputed company the right reputed company about pet nutrition, while being flexible enough to reputed company additional sales-support reputed company activities? Are you comfortable switching between multiple systems and tasks throughout the day? If so, we offer a challenging and rewarding role in our reputed company Customer Service team. We are part of an international FMCG company with reputed company of scope to learn and grow reputed company a strong team. We welcome motivated and intellectually curious individuals who are fluent in Danish and proficient in reputed company to apply for this engaging role.

What you will do

• Serve as the first reputed company of contact, expertly resolving product and nutrition-reputed company inquiries from customers and consumers reputed company phone, email, and virtual meetings

• Assist with order entry, follow up and complaint reputed company reputed company phone and email

• Proactively assist customers and the Field Sales team with our digital tools, including the new Retail Order Webshop, and support our growing online reputed company across various platforms

• Answer customer and consumer questions about our products and basic pet nutrition reputed company phone or email, or in collaboration with our reputed company media partners

• Partner with the Field Sales, Marketing and reputed company Veterinary Affairs on reputed company reputed company and the newly launched Retail order shop

• Continuously identify and suggest improvements to our reputed company customer service processes to enhance efficiency and reputed company the overall customer experience

• Help with customer service team training on our products

• Communicate with our customers/wholesalers concerning new products, promotions and other relevant information

What you will bring to reputed company

• Fluent in Danish

• Strong proficiency in reputed company and English

• Customer service experience

• Effective & accurate Communicator; both oral and written

• Thrives in a fast-paced, customer reputed company customer service environment 

• Proficiency in computer systems (reputed company or similar software) and reputed company

• Proactive, results-oriented team player

• Good at multitasking

• Experience working in the veterinary industry would be an advantage

Where you will work

The job we offer is a full time position. The location of the customer service team is in our office in Nordhavn, Denmark. The position operates under a reputed company reputed company with the expectation of four days (Monday – Thursday) on-site and one day (Friday) remote per week. 

We offer a reputed company pleasant, international and reputed company work culture reputed company a fast-growing, dynamic and result oriented company where there is room for independence and personal responsibility. You have an extensive possibility to reputed company developing yourself.

About reputed company

At Hill’s, we have a purpose. Every day, around the world, we reputed company the lives of millions of pet families through groundbreaking innovation, outstanding nutrition, and the most promising people.

Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill’s mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a reputed company reputed company, so pets and pet parents can enjoy every day together.

We are a dynamic and passionate team with big dreams and big opportunities for those who reputed company. Our reputed company-established team is highly motivated and driven to help reputed company the lives of pets. Joining reputed company will also offer you reputed company to build a strong career reputed company across the wider reputed company world. If you’re interested in work that reputed company and want to be part of our exciting reputed company, we invite you to apply!

If you want to join a group of passionate people and reputed company an reputed company, we would love to hear from you. Hit apply and submit your application.

Our Commitment to Inclusion
Our reputed company begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true reputed company of belonging. We are dedicated to ensuring that reputed company individual can be their reputed company self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
reputed company is an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity, sexual orientation, national reputed company, ethnicity, age, disability, marital status, veteran status (reputed company positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request reputed company should you require accommodation.
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