Experienced Customer Administrative Specialist for Government Sector – Remote Opportunity in the Midwest for Sales Support and Customer Relationship Management

Introduction to blithequark

At blithequark, we are the pioneers in risk assessment, providing cutting-edge solutions to government agencies and law enforcement to drive insights from complex data sets. Our mission is to improve operational efficiency, increase program integrity, discover and recover revenue, and enable timely and informed decisions to enhance investigations. As a leader in the industry, we are committed to delivering exceptional results and making a positive impact. Our Government vertical is dedicated to supporting the public sector, and we are now seeking a talented Customer Administrative Specialist to join our team.

About Our Team

Our strategic civilian sales team is focused on retaining existing revenue, generating new business within existing accounts, and acquiring new business. We are a dynamic and industry-leading sales organization, and we are looking for a skilled professional to support our efforts at the state and local levels. If you are a motivated and results-driven individual with a passion for sales and customer relationship management, we encourage you to apply for this exciting opportunity.

Job Overview

The Customer Administrative Specialist will serve in a supporting role for our Civilian Markets team, working closely with our sales professionals to develop a portfolio of buying customers. This is a remote opportunity based in the Midwest, offering the flexibility to work from home while being part of a collaborative and fast-paced team. As a key member of our team, you will be responsible for making outbound sales contacts, pursuing sales leads, and maintaining customer records, among other duties.

Key Responsibilities

• Making outbound sales contact, including cold calling, to develop a portfolio of buying customers and expand our customer base
• Accepting orders, closing sales, and maintaining accurate customer records and documentation
• Identifying and qualifying prospective customers, recording sales prospecting activity in Salesforce, and developing a deep understanding of our products and solutions
• Representing an assigned product line and working with territory/account, product/services, or sales processes with limited complexity
• Informing customers of new product/service introductions and prices, and maintaining open communication with our Sales Director and Team Lead
• Maintaining a proficient understanding of our platforms, such as Accurint, and the ability to demonstrate and discuss pricing plans with customers

Qualifications and Skills

To be successful in this role, you will need to possess basic functional knowledge and skills in selling and account management, as well as the ability to deepen your knowledge of our products and solutions. You should be able to develop an understanding of key business drivers and apply this knowledge to your work. Additionally, you will need to be self-motivated, able to work independently, and proficient in the use of Salesforce and other internal operational systems.

Essential Qualifications

• Basic functional knowledge and skills in selling and account management
• Ability to develop an understanding of key business drivers and apply this knowledge to your work
• Ability to multitask and respond effectively to changing priorities and/or situations
• Self-motivation and the ability to work independently
• Proficiency in the use of Salesforce and other internal operational systems

Preferred Qualifications

• Experience in sales, customer relationship management, or a related field
• Strong communication and interpersonal skills, with the ability to present information in an appropriate style and make technical information clear
• Ability to persuade others/clients in standard situations
• Professional demeanor and strong work ethic, with a commitment to delivering exceptional results

Career Growth and Learning Opportunities

At blithequark, we are committed to the growth and development of our employees. As a Customer Administrative Specialist, you will have access to training and development opportunities to enhance your skills and knowledge, as well as the potential to advance your career within our organization. You will be working with a talented team of professionals who are passionate about delivering exceptional results, and you will be part of a collaborative and dynamic work environment that fosters innovation and creativity.

Work Environment and Company Culture

Our company culture is built on a foundation of integrity, respect, and teamwork. We value diversity and inclusion, and we are committed to creating a work environment that is welcoming and supportive of all employees. As a remote worker, you will be part of a virtual team that is connected through technology and a shared commitment to our mission and values. We offer a range of benefits and perks to support your well-being and career growth, including flexible working arrangements, professional development opportunities, and a competitive compensation package.

Compensation and Benefits

We offer a competitive compensation package, including a salary, benefits, and perks that are designed to support your well-being and career growth. Our benefits package includes health insurance, retirement savings, and paid time off, among other benefits. We also offer a range of perks, including flexible working arrangements, professional development opportunities, and access to cutting-edge technology and tools.

Conclusion

If you are a motivated and results-driven individual with a passion for sales and customer relationship management, we encourage you to apply for this exciting opportunity. As a Customer Administrative Specialist at blithequark, you will be part of a dynamic and industry-leading sales organization that is committed to delivering exceptional results. You will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and advance your career in a collaborative and supportive work environment. Don't miss out on this opportunity to join our team and contribute to our mission of making a positive impact in the government sector. Apply now to become a part of our team and take your career to the next level.