Experienced In-Person Customer Service Representative for a Dynamic Restaurant Environment – Providing Exceptional Guest Experiences at blithequark

Welcome to blithequark

Since 1958, blithequark has been the go-to destination where people from all walks of life connect over delicious meals, enjoy study breaks, grab a bite before or after sporting events, and so much more. Our restaurants have been the backdrop for countless memories, and at the heart of every interaction is a smile. We've seen millions of smiles over the years, and they're shared in photos across our social properties. Smiles are such an integral part of our culture that we've even incorporated one into our logo. As a Customer Service Representative at blithequark, you'll be the face of our brand, ensuring every guest leaves with a smile on their face and a spring in their step.

About the Role

We're seeking an experienced and charismatic In-Person Customer Service Representative to join our team at 2951 Avenue U, Brooklyn, NY 11229. As the first point of contact for our guests, you'll set the tone for an exceptional dining experience. Your warm smile, friendly demeanor, and professional service will make our guests feel welcome and valued. If you're passionate about delivering outstanding customer service, thrive in fast-paced environments, and are comfortable working in a team-oriented setting, we want to hear from you.

Key Responsibilities

• Greet guests warmly and provide friendly, professional service as they arrive, making them feel welcome and valued.
• Assist with seating guests efficiently based on table availability and party size, ensuring a smooth and organized dining experience.
• Offer basic information about menu items, promotions, and specials, helping guests make informed decisions about their meal.
• Support sales by maintaining a positive atmosphere and encouraging return visits, contributing to the overall success of our restaurant.
• Help with light front-of-house tasks as needed to support restaurant operations, demonstrating your flexibility and willingness to go above and beyond.

Requirements

To be successful in this role, you'll need to meet the following requirements:

• Be at least 16 years old, with a preferred age of 16 years or older.
• Possess strong social interaction skills, as this is a host position that requires frequent communication with guests and team members.
• Be comfortable standing for extended periods and moving around the dining area, as you'll be on your feet for most of your shift.
• Demonstrate a friendly, polite, and clear communication style, both with guests and team members.
• Be dependable, punctual, and willing to follow restaurant procedures and dress code, ensuring a professional and consistent experience for our guests.

Schedule and Availability

We have multiple shifts available, including:

• Morning Shift: Sunday-Saturday 7:00 AM – 12:00 PM
• Evening Shift: Sunday – Saturday 3:00 PM – 8:00 PM

We currently have 3 openings available, so don't miss your chance to join our dynamic team.

What We Offer

At blithequark, we're committed to providing our team members with a supportive and inclusive work environment, opportunities for growth and development, and a range of benefits that recognize their hard work and dedication. Some of the perks of working with us include:

• Competitive compensation and benefits package
• Opportunities for career advancement and professional growth
• A fun and dynamic work environment with a passionate team
• Flexible scheduling and work-life balance
• Recognition and rewards for outstanding performance

Skills and Competencies

To excel in this role, you'll need to possess the following skills and competencies:

• Excellent communication and interpersonal skills, with the ability to interact with guests and team members in a friendly and professional manner.
• Strong problem-solving and conflict resolution skills, with the ability to think on your feet and resolve issues in a fair and timely manner.
• Ability to work in a fast-paced environment, with the ability to multitask and prioritize tasks effectively.
• Basic knowledge of menu items, promotions, and specials, with the ability to make recommendations and answer questions from guests.
• Dependability and punctuality, with a strong commitment to following restaurant procedures and dress code.

Career Growth and Development

At blithequark, we're committed to helping our team members grow and develop their careers. We offer a range of training and development programs, including:

• On-the-job training and mentorship
• Leadership development programs
• Cross-training and skill development opportunities
• Recognition and rewards for outstanding performance

Whether you're looking to advance your career or simply gain new skills and experience, we have the tools and resources to help you succeed.

Work Environment and Company Culture

At blithequark, we're proud of our dynamic and inclusive work environment, where everyone feels valued and supported. Our company culture is built on a foundation of:

• Respect and empathy, with a commitment to treating every guest and team member with dignity and respect.
• Integrity and accountability, with a strong focus on doing the right thing and taking ownership of our actions.
• Teamwork and collaboration, with a emphasis on working together to achieve common goals and objectives.
• Continuous learning and improvement, with a commitment to ongoing training and development.

When you join our team, you'll become part of a vibrant and supportive community that's passionate about delivering exceptional guest experiences.

Conclusion

If you're a motivated and charismatic individual who is passionate about delivering outstanding customer service, we want to hear from you. As a Customer Service Representative at blithequark, you'll have the opportunity to make a real difference in the lives of our guests, while also growing and developing your career. Don't miss your chance to join our dynamic team – apply today and take the first step towards an exciting and rewarding career with blithequark.