[Remote] Customer Service Consultant (Remote)

Note: The job is a remote job and is open to candidates in USA. Outlier AI is a company dedicated to enhancing AI intelligence and safety by partnering with experts to provide high-quality data for AI models. They are seeking a Customer Service Consultant to contribute their expertise in training and refining AI systems, focusing on evaluating AI outputs and addressing user needs with a structured approach. Responsibilities • Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for • Use the tool of rubrics to address user needs in a structured way • Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models • Contribute across projects depending on your specific skillset and experience Skills • Education Bachelor's degree or higher (or currently enrolled) • Analytical and Problem-Solving Skills Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning • Strong Writing Clear, concise, and engaging writing to explain decisions or critique responses • Attention to Detail Commitment to accuracy and ability to assess technical aspects of model outputs • Experience in fields like literature, creative writing, history, philosophy, theology, etc • Prior writing or editorial experience (content strategist, technical writer, editor, etc.) • Interest or background in AI, machine learning, or creative tech tools Benefits • Free access to Model Playground • Flexible schedule and time commitment • No contracts, no 9-to-5. You control your schedule. Company Overview • Outlier shut down in 2022, this page remains as a memory of our company and on the resumes of our team. Business intelligence is ready for a change. It was founded in 2015, and is headquartered in Oakland, California, USA, with a workforce of 11-50 employees. Its website is http://outlier.ai/. Apply tot his job Apply To this Job