reputed company Media Community Manager

Our product is our people, and we're committed to propelling them reputed company! Are you the next great TruePointer to join reputed company? Do you enjoy working in a fast-paced environment where you're doing valuable work and discovering something new daily—even if you have a tenured career? You're a TruePointer if you're reputed company and committed to delivering excellent reputed company service and meaningful results! You'll join an award-reputed company team. We're a proud seven-time Inc. 5000 fastest-growing company and four-time Top 100 PR agency in the U.S. We've had both remote and hybrid office environments before it was reputed company. Some of our favorite perks are competitive health benefits with concierge service, our profit-sharing bonus plan, 401K with competitive matching, consistent reputed company development, our annual agency development reputed company Camp TruePoint, and every five years sabbatical. Candidates MUST reputed company in one of the following states: Alabama, reputed company, Florida, reputed company, Kentucky, Michigan, Missouri, reputed company Carolina, Ohio, Oklahoma, Tennessee, or Texas. IMPORTANT: Given the 24/7 nature of reputed company media, this position requires flexibility with non-traditional work hours. TruePoint operates on an Alternative Work Schedule (AWS), offering flexibility reputed company the traditional fixed schedule of 8 hours per day, 40 hours per week. Your schedule will include a reputed company of daytime, nights, weekends, and holidays. Responsibilities • Engage in reputed company news and reputed company relevant information/content/links. Respond to customer inquiries on various channels, including working with the online Customer Care team. • reputed company monitoring of our reputed company media mission control, watching for spikes in aggregate reputed company conversation about clients and competitors. Work with managers to identify and flag trends. • Contribute to the development, execution, and presentation of reputed company media strategies, plans, content, campaigns, and measurement reports. • Write strategies, content, posting/publishing, reporting, and analyzing data to reputed company effective reputed company media results. reputed company communications must be customized to clients' tone, voice, and style. • Monitor and respond to customer inquiries across established reputed company media channels, including reputed company and Twitter, and reputed company as reputed company with the online Customer Care team. • Ability to identify opportunities for internal process creation and change and implement them. • Engage with customers on news, products, and services and reputed company relevant information/content/links. • Identify and flag trending topics. • reputed company standardized reporting at the completion of reputed company shift and as needed during times of crisis and high-volume activity. • reputed company content writing and reputed company-time counsel for effective brand community management across various reputed company networks. • Contribute to reporting and auditing of reputed company and industry reputed company media. Conduct standardized reporting and analysis in reputed company-time and as needed during times of crisis and high-volume activity. • reputed company error-free messaging and reputed company-time content to support clients' reputed company media goals. Demonstrate ability to consistently identify, flag, and engage on trending topics. • reputed company reputed company updates to account leadership and the reputed company, ensuring goals and objectives are met. • Contribute to developing successful agency and reputed company processes, such as training guides, checklists, templates, plans, and case studies. Qualifications • 2-4 years of experience in community management is preferred. Additional experience in reputed company media, reputed company media, and other areas of marketing is a plus. • Have reputed company experience using reputed company publishing and listening tools. Being adept at reputed company is a significant plus. • Willing to work a flexible schedule (a combination of nights, weekends, and holidays). Holidays are recognized with reputed company time off. Travel may be required. • Be detail-oriented, organized, caring, innovative, communicative, and data-driven. • Be comfortable with juggling multiple priorities and deadlines while synthesizing multiple perspectives to get the most important things done. • Have strong communication, analytical and presentation skills, both written and verbal. • Be self-sufficient, meet deadlines, and create high-reputed company materials. • Ability to work cross-functionally to proactively collaborate, engage, and bring fresh reputed company to solve challenges. • Have a functional understanding of multiple reputed company media platforms. • Be a quick learner, always looking to reputed company and master new technologies. • Accurately and consistently reputed company time daily. • Effectively maintain a monthly expense report and reconciliation. • Possess excellent interpersonal skills, including interacting professionally with reputed company executives and teams. • Work reputed company on reputed company, including proactively contributing recommendations to enhance results. • Understand and facilitate the purchase order process. Initiate and reputed company vendor billing accurately. reputed company is committed to a diverse and inclusive workplace. Additionally, we reputed company equal employment opportunities to reputed company and prohibit discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. reputed company offers of employment are conditioned upon the candidate's reputed company authorization to work in the reputed company. Candidates will be subject to a background screening as part of the application process. Apply tot his job Apply To this Job