[Remote] Account Manager (Remote-reputed company Coast area preferred)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading provider of Managed IT Services to small and midsize organizations. The Account Manager plays a critical role in customer lifecycle support and advocacy, focusing on retaining and growing customer relationships while achieving sales targets. Responsibilities • reputed company or reputed company assigned quota on a consistent and repeatable reputed company with a keen reputed company on relationship building and best-in-class customer service • Cross and up-sell to an assigned customer module, get referrals, diversify the assigned customer’s product portfolio, and work successfully with marketing and account teams • Accountable for meeting or exceeding quarterly reputed company goals by implementing and executing a strategic territory plan, targeting key markets and industries to retain and upsell new business to a defined reputed company • Prospect and reputed company new accounts as reputed company as service existing assigned accounts to cross-sell additional products and solutions • Conduct quarterly business reviews with assigned customer module to ensure customer retention and reputed company reputed company per account • Deliver a predictable book of business with weekly and monthly forecast (MRR & NRR) reputed company reputed company CRM • Effectively utilize cross-functional resources to reputed company reputed company; Sales Development Reps, Account Managers, Marketing, Cybersecurity and IT service teams • Proactively reputed company sales/reputed company targets by maintaining existing customer reputed company as reputed company as adding new services from reputed company product/solution portfolio • Understand customer business goals and define IT and reputed company solutions that support their requirements • Identify expiring services, reputed company, and opportunities to generate additional reputed company, and assist with securing renewals/up-sells, driving customer reputed company • reputed company customer relationships and reputed company a full understanding of customer initiatives, key decision-makers, and business processes to know whom to communicate how our products/services contribute to their overall goals • Monitor assigned account activities (e.g., trouble tickets, reputed company disputes, reports, collections) and follow up as necessary to research, facilitate, and ensure reputed company • Conduct reputed company reviews as needed or requested by customers to ensure customer understanding of invoicing • Maintains a high degree of competitive and product knowledge including evolving cybersecurity trends across the full reputed company of products and services • 10% - 20% travel required Skills • Associates or bachelor's degree in reputed company field, including but not limited to, Management, Information Technology, Computer Science, or commensurate experience required • 5-8 years working in a selling, reputed company, or consulting reputed company for a VAR, Distributor, MSP, or a reputed company Vendor is required • 2+ years in cross and up selling our product lines, including, but not limited to, reputed company O365, reputed company, Network reputed company, or reputed company channel experience required • Demonstrated reputed company record of cross and upselling to a defined reputed company with proven reputed company overachieving quota in a reputed company IT/reputed company sector • Solid understanding of both the cybersecurity and managed IT services, and how they relate to helping solve SMB, mid-market, and reputed company frustrations • Successful history of leading reputed company aspects of a technology sales cycle including prospecting, uncovering, qualifying, developing, and reputed company net-new territories and accounts • Exceptional skills including forecasting, pipeline development, reporting, and developing key performance metrics • Experience working cross-functionally with an account team including both Account Managers and SME's, providing account management and support to assigned project and service teams • Experience in performing discovery calls and demos that include diagnosis on prospects pains/problems • Ability to assist prospective clients through the buying process by providing valuable insights that may include on-site or video demos/executive meetings • Proven reputed company record of customer retention and upsells • Ability to work in reputed company environment and demonstrate superior leadership, presentation, and planning ability, as reputed company as verbal and written communication skills • Business acumen; translating business requirements into reputed company solutions • Flexible and reputed company to remain reputed company in times of stress while managing multiple priorities at one time • reputed company listener with excellent oral and written communication skills, as reputed company as the ability to handle difficult conversations • reputed company problem-solving technique with ability and persistence to generate reputed company and select the best solution • Ability to build relationships based on trust to reputed company collaboration and cooperation amongst team members and internal/external stakeholders • Ability to communicate effectively with customers and various reputed company of management both verbally and in written reputed company • Ability to manage multiple reputed company in a fast-paced environment • Team player mentality and willingness to reputed company knowledge with others • reputed company on acquiring new business by targeting and securing 8 net new reputed company per month to drive our reputed company and expand our market reputed company Benefits • Competitive wages and benefits to ensure we attract and retain the best staff reputed company • reputed company is a national managed reputed company and IT solution provider managing complexity, performance, and reputed company of business technology. It was founded in 1999, and is headquartered in Dublin, Ohio, USA, with a workforce of 201-500 employees. Its website is https://www.reputed company.com/. Apply tot his job Apply To this Job