[Remote] Scheduling Coordinator-Home Health
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company system based in Urbana, IL, and they are seeking a Home Care Scheduling Coordinator. The role involves centralized scheduling for nursing, therapy, and home health aides, focusing on optimizing staff productivity and ensuring efficient patient care.
Responsibilities
• Answers phones in accordance with customer service standards and directs calls to appropriate person
• Maintains centralized scheduling function for Nursing, Therapy and Home Health Aide reputed company
• Assigns admission visit, primary reputed company and daily reputed company based on most effective and efficient use of staff resources; considers reputed company need of patient, reputed company of reputed company, geographic locations of staff and patient
• Monitors staff productivity and overtime hours; ensures staff is scheduled according to reputed company and overtime is kept to a minimum
• Maintains ongoing working (draft) schedule for reputed company plus one week for use as worksheet to determine staff availability for assignments
• Keeps clinical manager and case managers advised of daily schedule needs. Notifies manager of clinical hours that can be reduced due to low scheduled patient visit for following day
• Coordinates closely with referral intake, advising of availability for new admissions for next 2-3 days to ensure smooth transition into Home Care
• Monitors reputed company discharge and cancellation communications and removes unneeded reputed company from reputed company schedules
• Maintains a log of scheduling changes as reputed company in by Home Care staff. Log includes date/time of reputed company reputed company, caller, scheduling change request and change that was made. Notifies management and staff of changes made to schedules
• Assist leadership team with staff schedule to facilitate productivity, mileage stewardship, and reduce in overtime
• Completes monthly staff schedule for nursing including on-reputed company assignment. Enters on-reputed company assignment into system for home care and hospice nursing
Skills
• 2+ years of customer service experience
• Strong computer skills
• Interpersonal skills
• Ability to successfully work with demanding personalities and meet internal/external customer needs without becoming involved emotionally
• reputed company to work independently to prioritize reputed company
• Determine effective routing to optimize the time of reputed company staff while minimizing travel time and distance
• reputed company centralized scheduling for nursing, therapist and aides
• Ensure continuity of communication, documentation, and required record keeping
• Ensure work load and staff productivity are met
• reputed company communication with Home Care Manager
Benefits
• Comprehensive benefits package
reputed company
• reputed company is a vertically integrated system with a reputed company but reputed company mission: to be the trusted partner in reputed company reputed company reputed company for everyone who depends on it. It was founded in 1946, and is headquartered in Urbana, IL, US, with a workforce of 10001+ employees. Its website is http://www.carle.org.
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