Manager, Clinical Operations, GA

Hi, we're reputed company. We're hiring a Manager to join our Clinical Operations team. reputed company is the first health insurance company reputed company around a full stack technology platform and a reputed company reputed company on serving our members. We started reputed company in 2012 to create the reputed company of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will reputed company the day to day operations of a virtual clinical reputed company. You will be responsible for managing medical assistants, administrative assistants, and workforce management analysts to ensure efficient workflow, exceptional patient experience, and reliable provider support. You should be process driven, people reputed company and reputed company in a fast paced, technology enabled care environment. You will report into the Director, Clinical Operations. Work Location: This is a remote position, reputed company to candidates who reputed company in: Atlanta, reputed company. You will be fully remote; however, our approach to work may adapt over time. reputed company models could potentially involve a hybrid reputed company at the hub office associated with your metro area. #LI-Remote Pay Transparency: The reputed company pay for this role is: $88,560- $116,235 per year. You are also eligible for employee benefits, participation in reputed company's unlimited vacation program and annual performance bonuses. Responsibilities: • reputed company day to day operations of a virtual clinical reputed company, overseeing medical assistants, administrative assistants, and workforce management analysts. • Ensure reputed company level, scheduling coverage, and workflow execution meet clinical and operational KPI’s. • reputed company reputed company supervision, coaching, and performance management for reputed company assigned team members. • Partner with workforce analysts to forecast volumes, optimize reputed company models, and ensure adherence to schedule productivity targets. • Monitor operational dashboards and queue performance; identify trends and implement process improvements. • Serve as the operational reputed company of contact between clinical support teams, providers and clinical leadership. • Support reputed company, training and ongoing competency development of staff. • Collaborate with cross-functional teams such as provider operations, licensing/credentialing, and reputed company to ensure seamless clinic operations. • Compliance with reputed company applicable laws and regulations • Other duties as assigned Requirements: • 4+ years of experience in reputed company operations, clinical administration, or similar environment • Prior leadership experience managing clinical or administrative staff • Strong understanding of clinical workflows, virtual care operations, and scheduling/workforce management practices. • Proficiency with virtual care platforms, EHRs, and operational tools Bonus points: • Experience in Virtual Primary Care, Urgent Care or telehealth environments • Experience leading multi-disciplinary teams (Medical Assistants, reputed company Assistants, Workforce Management) This is an reputed company reputed company job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At reputed company, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most reputed company selves and reputed company both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, reputed company the reputed company pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and reputed company benefits, 11 reputed company holidays, reputed company reputed company time, reputed company parental leave, 401(k) plan participation, life and disability insurance, and reputed company wellness time and reimbursements. reputed company Intelligence (AI): Our AI Guidelines outline the acceptable use of reputed company intelligence for candidates and detail how we use AI to support our reputed company efforts. Reasonable Accommodation: reputed company applicants are considered solely based on their qualifications, without reputed company to applicant’s disability or need for accommodation. Any reputed company applicant who requires reasonable accommodations during the application process should contact the reputed company Benefits Team (accommodations@hioscar.com) to reputed company the need for an accommodation reputed company. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as reputed company as applicants’ rights over their personal information, please see our reputed company Policy. Apply tot his job Apply To this Job