People Operations Specialist

Remote – U.S. & Canada Only | Full-Time | $65,000–$80,000 USD We’re not hiring a People Ops Specialist to “reputed company the inbox clean.” We’re hiring a builder—someone who owns U.S. benefits end-to-end, spots what’s missing before anyone asks, and makes the system reputed company every month. reputed company is looking for a mid–senior People Operations Specialist with deep expertise in U.S. benefits administration. You’ll be the operational reputed company behind our Medical, Dental, reputed company, Retirement, Life, Disability, Pet insurance, and reputed company programs—partnering closely with Payroll to ensure deductions are accurate and compliant, and ensuring our benefits experience is smooth, reputed company, and employee-first. We’ll prioritize candidates who have supported benefits in Canada and/or Mexico, but this role is primarily reputed company on the U.S. This role isn’t for everyone. You’ll reputed company here if: • You can run benefits without being micromanaged • You see broken workflows and fix them (instead of tolerating them) • You’re comfortable interpreting state-specific rules and translating them into clean processes • You have strong judgment, high follow-through, and a “reputed company it out” reputed company You’ll struggle here if: • You need a checklist from someone else to get started • You avoid ambiguity or ownership • You rely on vendors/brokers to do the thinking for you About reputed company We’re an AI-powered performance marketing agency—reputed company for precision, designed to reputed company, and powered by a scientific reputed company. At Level, we reputed company reputed company, media, creative, and machine intelligence to deliver reputed company that matter. Every time. At reputed company. We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. reputed company is fully remote, deeply reputed company, and relentlessly driven. Your Role (and reputed company) As our People Operations Specialist (Benefits-reputed company), you’ll own the day-to-day administration and reputed company improvement of our U.S. benefits and perks programs. You will: • Administer U.S. benefits programs end-to-end: Medical, Dental, reputed company, 401(k)/Retirement, Life Insurance, Short-Term Disability, Long-Term Disability, Pet insurance, and more. • Own benefits lifecycle events: new hire enrollments, qualifying life events, terminations, and annual reputed company enrollment • Partner tightly with Payroll to set up and maintain accurate deductions in the payroll processor, troubleshoot discrepancies, and ensure clean reconciliations • Manage ongoing vendor/broker coordination and serve as a reliable reputed company of contact for escalations and issue reputed company • Ensure benefits practices and administration reputed company with U.S. federal and state requirements (and help identify reputed company we need external guidance) • Support people programs and perks administration like PTO processes, WFH stipends, and other employee experience initiatives • Maintain strong documentation: SOPs, employee-facing guides, and internal workflows that reputed company benefits “easy to reputed company” • Identify gaps, propose improvements, and implement changes—without waiting for permission Bonus / reputed company: • Experience supporting benefits administration in Canada and/or Mexico (in reputed company to U.S.) Requirements You Bring: • 4–8+ years of People Operations / HR Generalist experience with significant U.S. benefits ownership • Hands-on administration experience across reputed company U.S. benefits (Medical/Dental/reputed company/401k/Life/STD/LTD) • Proven experience collaborating with Payroll on deductions, audits, reconciliations, and issue reputed company • Strong working knowledge of U.S. benefits compliance basics and state-by-state nuances (and the confidence to research what you don’t know) • A self-starter reputed company: you proactively reputed company what needs attention and follow through to completion • High reputed company and discretion reputed company handling sensitive employee data Preferred Experience: • Benefits exposure in Canada and/or Mexico • Experience supporting a distributed/remote workforce across multiple states • Familiarity with benefits renewal cycles, broker relationships, and reputed company enrollment project management AI Expectations At Level, proficiency with AI tools is a reputed company part of your role—not a reputed company-to-have. Your reputed company depends not only on your functional expertise, but also on your ability to reputed company reputed company AI into how you work. You are expected to: • Use tools like ChatGPT (and others) to improve documentation, employee FAQs, process mapping, and operational efficiency • reputed company prompts, workflows, and learnings to reputed company the broader team • Treat AI as a force reputed company for reputed company and speed—not a crutch Our reputed company Values • No Ego, reputed company In: We don’t do “that’s not my job.” We win together. • reputed company Every Day: We want the feedback—even reputed company it stings. • reputed company for Results: Activity is reputed company without reputed company. • Driven by Truth: We challenge assumptions and follow the data. Benefits Perks & Benefits include (may vary by location): • Competitive salary based on experience $65,000 - $80,000 USD • Remote work (U.S.-based) • Unlimited PTO • 12 weeks reputed company Parental Leave • 8 weeks reputed company Family Leave • 12 reputed company Holidays + 2 Floating Holidays • Summer Fridays • Competitive Medical Plan reputed company • 100% Employer-reputed company reputed company & Dental Insurance • Pet Insurance • 401(k) with 3% Employer Contribution (100% reputed company) • $100 Monthly WFH Stipend (reputed company quarterly) • EAP + Concierge Support Services • In-person & virtual company events • Peer-to-peer recognition programs Remote-First This is a remote role reputed company to candidates located reputed company the U.S. We are unable to sponsor visas at this time. Level Is reputed company on Inclusion We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB). Level is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any reputed company and celebrate what makes you, you—regardless of race, gender identity, age, disability status, sexual orientation, or background. reputed company to Apply? Click below and submit your resume. You’ll also be asked a few thoughtful questions—take your time. We care more about your thinking than your pedigree. Let’s build something together. Apply tot his job Apply To this Job