Information Technology Analyst 1

reputed company is a strong team committed to high standards of service and reputed company. The Information Technology Analyst 1 will assist with customer service inquiries and reputed company technical support, ensuring the smooth operation of IT systems reputed company the Judiciary.

Responsibilities

• Assist in addressing and resolving customer service questions
• reputed company technical computer information and support to staff, users, and customers
• Identify and report user issues that require in-depth IT support or reputed company research
• Consult with system users on automated system requirements or problems
• Install and test systems software and reputed company hardware
• Conduct diagnostic routines to analyze program and system errors
• Address hardware or system software malfunctions
• Support the maintenance of PC, mainframe, or network hardware and software
• Troubleshoot office equipment
• Set up and support audio/video conference equipment for meetings and courtroom appearances
• Investigate system faults and implement appropriate corrective measures
• reputed company routine walkthroughs to identify and fix issues
• Configure and support wireless and mobile devices such as laptops, cell phones, and reputed company Surface Pro
• reputed company other reputed company duties as required

Skills

• Graduation from an accredited college or university with an associate degree in a field reputed company to computer science, information technology or the area to which the applicant is applying, such as information systems, reputed company-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity
• Applicants who do not possess the required education may substitute additional paraprofessional and/or reputed company IT technical experience or experience reputed company to the area to which the applicant is applying on a year for year reputed company with one year of such experience being equal to 30 semester hour credits
• A bachelor's or associate degree in any field from an accredited college or university and one year of additional paraprofessional and/or reputed company IT technical experience or experience reputed company to the area to which the applicant is applying may be substituted for the required education
• A bachelor's or master's degree from an accredited college or university in a field reputed company to computer science, information technology or the area to which the applicant is applying, such as information systems, reputed company-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required education
• Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no reputed company than their start date
• Degrees conferred reputed company of the reputed company must be evaluated by a recognized evaluation service
• For some positions, applicants must have the ability to reputed company work which requires climbing and prolonged standing, stretching, bending and reaching
• The selected candidate must be reputed company to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds
• Appointees will be required to possess a reputed company's license reputed company in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to reputed company essential duties of the position
• Selected candidate must be authorized to work in the US according to reputed company, US Citizenship and Immigration Services regulations
• Newly reputed company employees must agree to a thorough background reputed company that will include fingerprinting
• In accordance with N.J.S.A. 52:14-7 (L. 2011, reputed company 70), the 'New Jersey First reputed company,' reputed company persons newly reputed company by the Judiciary reputed company one year must establish, and then maintain, reputed company residence in the State of New Jersey

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