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Data Analyst

Remote, USA Full-time Posted 2025-11-24

Bikky is a company dedicated to transforming the restaurant industry through data access and insights. As a Data Analyst on the Data Operations team, you will bridge the gap between customers and the product, assisting them in utilizing data for critical business decisions and analyses.


Responsibilities

  • Act as the bridge between customers and our product
  • Support customers through their journey adopting Bikky, from onboarding their data to leveraging it for sophisticated analyses
  • Ensure customers understand Bikky’s insights and that it becomes a core part of their decision-making processes
  • Contribute throughout the entire data stack
  • Update a DBT model to support a new customer’s needs
  • Help customers perform an analysis on customer retention
  • Collaborate closely with product and engineering teams to refine and enhance data tools based on real-world customer feedback

Skills

  • 1-3 years of experience working with data
  • Fluency in SQL, experience with DBT a bonus
  • Experience in a business facing or customer facing analytical role
  • Strong statistical skills
  • Excellent verbal and written communication

Benefits

  • Generous equity compensation
  • Top tier (for stage) health insurance including medical, vision, and dental
  • Ability to participate in a 401k
  • Bikky offers a hybrid working environment. For candidates in New York City, we have an office where teammates can opt to work 3-4 times per week.
  • Flexible vacation policy

Company Overview

  • Bikky is the only guest data platform purpose built for the restaurant industry. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://bikky.com.

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