**Experienced Data Entry Clerk – Energy Services Program Support | Remote Work Opportunity**

At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA. Our organization is committed to fostering community growth, providing essential services, and promoting holistic well-being. As a valued member of our team, you'll play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. **About arenaflex** arenaflex is a non-profit human services agency focused on enhancing the lives of individuals and families in Fitchburg, MA. Our dynamic team is united by a shared passion for making a lasting impact. We're driven by a commitment to fostering community growth, providing essential services, and promoting holistic well-being. At arenaflex, we believe that everyone deserves access to quality services and support, and we're dedicated to making a positive difference in the lives of those we serve. **Job Overview** As a Data Entry Clerk, you'll be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. You'll work closely with our program staff to ensure that all client status records are accurate and up-to-date, and that all required database systems are used in accordance with program guidelines. This is an exciting opportunity to join a team that's passionate about making a difference in the community, and to contribute to the success of our Energy Services Programs. **Key Responsibilities** * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. * Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities. * Ensure strict confidentiality is maintained in all aspects of the role. * Perform related work as required. **Essential Qualifications and Skills** * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. * Bilingual in Spanish preferred. * Strong organizational and communication skills. * Ability to work independently and as part of a team. * Proficiency in Microsoft Office and Google Suite. * Experience with database management and data entry software. **Preferred Qualifications and Skills** * Experience working with diverse populations, including low-income families and individuals. * Knowledge of energy assistance programs and services. * Experience with Monday.com and other database management software. * Strong analytical and problem-solving skills. * Ability to work in a fast-paced environment and prioritize multiple tasks. **Benefits and Perks** * Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being. * Paid Time Off (PTO): Generous time off to relax and recharge. * Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle. * Student Loan Forgiveness: We're here to help ease your student loan burden. * Tuition Remission: Invest in your education with our tuition remission program. * Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. * Pet Insurance: Ensure your furry friends receive the best care. * Employee Discounts: Access exclusive discounts and perks. **Why Join arenaflex?** At arenaflex, we're passionate about creating a positive impact in the lives of individuals and families in Fitchburg, MA. We're committed to fostering community growth, providing essential services, and promoting holistic well-being. As a member of our team, you'll have the opportunity to make a meaningful difference in the community, while also growing and developing your skills and career. **How to Apply** If you're passionate about making a difference in the lives of others, and you're looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all individuals, and we're proud to be an employer of choice for people from all backgrounds. **Contact Information** If you have any questions or would like more information about this role, please don't hesitate to contact us. We're always happy to hear from you and look forward to connecting with you soon. Apply Now! For more job opportunities, please visit our website at [insert website URL]. Apply for this job