Associate, Custody Operations

Vestwell is a financial technology company powering the new savings economy, based in New York City. They are seeking a Custody Ops Associate to handle day-to-day processing and monitoring of plans on Vestwell’s platform, collaborating with internal stakeholders to provide exceptional service to plan sponsors.

Responsibilities

• Review incoming cash, wires, and checks coming onto our trust accounting system
• Processing of corrections on a plan and participant level on a daily basis
• Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
• Respond to a high volume of complex operational correctional issues for internal teams
• Identify and resolve discrepancies in Cash and Share balances
• Oversee and help ensure other team member action items are completed
• Ensure collaboration with all internal teams to meet expected timelines
• Support the creation and maintenance of written operating procedures related to assigned functions
• Oversee and audit record-keeping and plan administration components
• Monitor deliverables and ensure timely completion of team projects
• Investigate and reconcile discrepancies in data and remediate accordingly
• Strong written communication, critical thinking and organizational skills

Skills

• Undergraduate or graduate degree in Finance or Accounting with a strong academic performance record
• Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations
• Demonstrate an affinity for learning, creating, and iterating rapidly
• Proactive and analytical, able to problem-solve and propose solutions
• Demonstrate a high degree of organization and dependability
• Ability to prioritize tasks and manage client expectations
• Ability to use excel at a high level
• Strong written communication, critical thinking and organizational skills
• Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira
• Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle
• Familiarity with custodial platforms, such as Matrix or Schwab
• General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS)
• Qualified 401(k) Administrator (QKA) or higher ASPPA credentials
• Relevant record-keeper experience

Benefits

• Competitive health coverage
• Generous vacation offering
• Great 401(k) plan

Company Overview

Company H1B Sponsorship