[Remote] Entry-Level Technical Writer – AI & Open Source

Note: The job is a remote job and is open to candidates in USA. IBM is a leading company in AI-powered, cloud-native software solutions. They are seeking an Entry-Level Technical Writer to create clear and engaging documentation for developers working with their AI products and open-source projects, collaborating closely with technical teams to ensure accuracy and usability. Responsibilities • Write Developer-Focused Documentation: Create and maintain tutorials, API references, conceptual guides, and troubleshooting content for IBM’s AI offerings and open-source tools • Simplify Complex Concepts: Translate technical information into clear, concise, and accessible content for developers of varying skill levels • Collaborate with Technical Teams: Work closely with engineering, product, and advocacy teams to gather information, validate accuracy, and stay aligned with product updates • Support the Developer Journey: Ensure documentation covers the full developer experience—from onboarding and setup to advanced integrations and optimization • Improve Content Continuously: Monitor feedback channels, analyze usage data, and iterate on documentation to improve clarity, completeness, and usability • Contribute to Open Source: Participate in documentation efforts for open-source projects, including README files, contribution guides, and community wikis Skills • Strong writing and editing skills with a focus on clarity, structure, and developer empathy • Basic understanding of programming languages (e.g., Python, JavaScript) and software development workflows • Familiarity with AI/ML concepts and open-source ecosystems • Ability to work independently and manage multiple documentation projects • Experience using documentation tools such as Markdown, Git, and static site generators (e.g., Docusaurus, MkDocs) • Strong Communication Skills • Passion for hands-on learning • Experience writing for APIs, SDKs, or developer tools • Familiarity with IBM technologies (e.g., watsonx, IBM Cloud, Red Hat) • Understanding of version control systems and collaborative development practices • Exposure to user research or usability testing for documentation Company Overview • IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services. It was founded in 1911, and is headquartered in Armonk, New York, USA, with a workforce of 10001+ employees. Its website is http://www.ibm.com. Company H1B Sponsorship • IBM has a track record of offering H1B sponsorships, with 3032 in 2025, 3301 in 2024, 2160 in 2023, 1809 in 2022, 1157 in 2021, 2669 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job