Technical Support Engineer

Booz Allen Hamilton is seeking a Technical Support Engineer to maintain and execute a network of simulators and modeling capabilities for military training. The role involves troubleshooting, operational checks, and preventative maintenance on simulation systems, while supporting training in various environments.

Responsibilities

• Maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units
• Perform day-to-day operational checks for local air and ground simulation systems, as well as multiple outstation systems
• Perform preventative maintenance tasks on simulators and associated simulator systems
• Support training in a live, virtual, and constructive environment
• Develop configuration management processes to ensure geographically separated systems are continuously updated to maintain compliance with current training requirements
• Operate the virtual environment to facilitate large-scale training exercises
• Identify and track deficiencies to improve system functionality
• Build and install new simulators and networks

Skills

• Experience working on complex networked distributed systems
• Experience with Microsoft Windows and Linux operating systems
• Experience supporting and collaborating with DoD operational personnel
• Ability to troubleshoot and resolve issues with basic network and operating systems
• Ability to create technical documentation
• Ability to travel up to 50% of the time
• TS/SCI clearance
• Bachelor's degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier 1 Level Technical Support in lieu of a degree
• Security+ Certification
• Experience supporting distributed mission operations training
• Experience with programming or scripting languages
• Experience with WinTAK and ATAK
• Experience with SATCOMs
• Experience working with MPU5s
• Knowledge of Image Generator (IG) and Constructive Force Generator (CFG) programs such as MACE and VRSG

Benefits

• Health
• Life
• Disability
• Financial
• Retirement benefits
• Paid leave
• Professional development
• Tuition assistance
• Work-life programs
• Dependent care

Company Overview